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Tuesday, 20 July 2021 20:25

HONK Reports Record Growth, New Customers and Product Expansion in First Half of Year

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HONK Technologies, a digital roadside assistance platform and vehicle transport company, reached record revenue levels while continuing its product portfolio expansion during the first half of 2021. 

In the face of an exceptionally challenging market, HONK’s revenue grew more than 40% from pre-pandemic levels, driven by record new client acquisition. New enterprise customers in the insurance, enterprise fleet and innovative automotive transportation services sectors include Driver, Toco Warranty, Bond and Kosella, building on HONK’s recent successes with Wawanesa and Shair.

 

Additionally, as traffic levels have begun to rise, HONK has been aggressively increasing recruitment of service providers to join its Partner Network. By gaining access to expanding markets, joining HONK helps providers gain additional revenue sources, with 49% of these providers reporting they expect their growth to continue through 2021. 

 

To support both new insurance carrier clients and its rapidly growing vehicle transport business, HONK has increased its headcount by 30% and continues to hire new talent.
 
HONK’s high customer satisfaction ratings, as measured by its Net Promoter Score ranging from the high 80s to over 90, have been a primary driver of the company’s growth. HONK’s success and the ability of its technology platform to provide fast, high-quality and efficient roadside assistance that delights motorists throughout the U.S. has caught the attention of adjacent industries---online used-car marketplaces, peer-to-peer car-sharing businesses and...


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