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Friday, 23 April 2021 21:41

CARSTAR Helping Dealership Collision Centers Navigate Today’s Changing Industry

Jon Davidson's three dealership-affiliated body shops joined the CARSTAR network in 2019. Jon Davidson's three dealership-affiliated body shops joined the CARSTAR network in 2019.

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...a no-contact model and adjusted to leaner car counts but never had to shut down. He worked with his team to understand the rules for each carrier, so his locations would be ready to handle insurance work as demand returned.
 
“We have a clear path moving forward,” noted Davidson. “This past year provided some key learnings that will help improve our business and keep us focused on growth.”
 
Looking ahead, he noted change will continue to drive the need for flexibility and adaptability in his business, and pointed to the trends he is tracking of increased severity, potential growth with non-drivable claims and the continued convenience and expectations of a virtual model among customers.
 
“A foundation in the numbers is critical, but you need the correct data in a usable, easy to access form, or you will always be in the weeds trying to manage your business,” he said. “Add to that the importance of insurance relationships in today’s industry, and the need for sophisticated business resources and support, and that makes CARSTAR the ideal partner for a dealership collision center.”

 

Source: CARSTAR

 

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