CCC Information Services Inc. announced March 30 a redesign of CCC® Repair Methods, launching the solution with General Motors as the first OEM.
CCC Repair Methods now includes OEM repair procedures displayed as the OEM presents information in its own repair procedure guides. In addition, CCC Repair Methods includes a new user interface, allowing estimators and technicians to perform dynamic searches across all repair procedure information with the most relevant results prioritized for easy access.
“We’re excited to launch our redesigned CCC Repair Methods solution,” said Mark Fincher, vice president, market solutions, CCC. “With increasing vehicle complexity, having procedure data available as developed by the OEM can help repairers be confident that they are accessing complete, timely information. We are excited to bring this new capability to market with GM and are committed to growing the list of OEMs we support with this new functionality.”
CCC Repair Methods has always connected repairers to OEM procedures as estimates are written, making it easy to identify the necessary operations required to repair the vehicle properly.
With the new user interface and powerful new search capabilities, estimators and technicians can now quickly navigate to the most relevant procedures for the specific vehicle. The new enhancements break down today’s complex vehicle information in a more consumable way, making it easy to search for information and research procedures.
“I love the updated Repair Methods in CCC ONE,” said Andrew Hill, shop manager at Sherrill’s Paint & Body in Birmingham, AL. ”I can get to the information I need quickly and navigating between sections is so simple. If I am looking at procedures for a quarter panel and need to swap over to a door, it’s just...