Fix Auto USA, an industry-leading collision repair network, is proudly celebrating its 10th anniversary of business.
Fix Auto USA was founded by collision repair visionaries Erick and Shelly Bickett, who launched their franchise system in 2011, led by Paul Gange.
Their goal was to create a national network of high-performing independent body shops and support it with a unified infrastructure of systems and processes to ensure the best quality and service.
“Trusted body shops throughout the West Coast joined our network and quickly distinguished themselves as the best in their markets, leading to more owners joining and the expansion of our Fix Auto USA family,” said Landon Thompson, vice president of operations for Fix Auto USA. “We have since grown to over 150 facilities throughout the U.S., and we’re excited about continuing the energy behind our longstanding brand.”
The first 30 or so trailblazers who joined Fix Auto USA 10 years ago committed to being best in class not only for their customers, but for each other.
“We were the first Fix Auto USA franchise, joining the network in early 2011 with our Fix Auto Pasadena location,” said Vatche Derderian, owner of Fix Auto Montrose, Fix Auto Pasadena and Fix Auto Santa Ana. “It was as if we had been using encyclopedias to find everything we need, and then we joined Fix Auto USA and suddenly had the internet at our fingertips---because I had other owners to openly work with. It fast-tracked my industry education as well as the expansion of my business.”
Growing from its inaugural locations in California, Colorado and Oregon, the demand for the brand eventually spread across the country into several states, keeping its culture of accountability along the way.
“The culture at Fix Auto USA is unlike any other, as we have transparency with our network of owners and Fix Auto USA corporate team, giving each other honest feedback and always...