Tesla Service bills can now be paid through the company’s Smartphone application, which owners indicate after noticing changes in the app.
Tesla Service Centers are used by owners to receive service on their all-electric vehicles from technicians who are trained to fix issues specific to the company’s cars. In the past, payments have been handled when the vehicle is picked up from the Service Center, and the desk associate would usually ask to use the card on file, which owners use to pay for Supercharging.
The update was first recognized by @TeslaTested, or Zach, who told Teslarati that he first noticed the changes Jan. 18.
However, Tesla is now making the task of paying for service more efficient by allowing owners to pay directly through the Smartphone app. Not only does this expedite the process, but it also alleviates human contact during a pandemic, which could be a big positive to many owners.
Why Tesla made the change to the payment system is unclear. It could likely be a combination of both convenience and the lack of human contact, which is appealing to many people in today’s world. Tesla has used a contactless system for its test drives and vehicle delivery processes since last year, which were added due to the COVID-19 pandemic.
Tesla has added several payment options through the Smartphone application, allowing owners to purchase performance upgrades.
Tesla came across some issues with the system, as some owners reported that their phones “butt-dialed” the app and purchased...