Friday, 08 January 2021 22:02

Mercedes-Benz Red Paint Lawsuit Settlement Reached

Written by David A. Wood, CarComplaints.com


...fewer than 15 years from the original in-service date and fewer than 150,000 miles at the time repairs are needed should get their vehicles repaired.


Customers should retain their payment receipts for any qualifying repairs performed and make claims for reimbursement as past repairs within 60 days of the repairs.


Mercedes red paint customers will be required to submit documentation such as itemized repair invoices, including the part of the vehicle that was repainted and the cost of the repair. A customer must also provide proof of paying for the repair by providing a credit card statement, receipt showing the payment, etc.


In addition, a customer must show proof they owned or leased the vehicle at the time of repairs.


"A repair shall not qualify for reimbursement if the reason for the repair described in any related repair order is for repairs due to an automobile accident, scratches, road debris or other external influence that is unrelated to the alleged Mars Red paint defect (e.g., chemical burn, tree sap, or bird droppings)," according to the lawsuit settlement.


A Mercedes-Benz Mars Red paint customer can receive future repairs by presenting their vehicle to a dealer which will determine eligibility and perform the repairs.


Vehicles already 15 years old or more or have 150,000 miles or more can seek repairs by submitting claim forms and documentary evidence showing the customer: Presented the vehicle to an authorized Mercedes-Benz dealer or body repair facility for a repair or provided notice to Mercedes at a time when the vehicle had less than 15 years and 150,000 miles and was denied warranty or goodwill coverage for such repair.


If the future repair claim is approved by the settlement administrator, the customer can receive one repair by an authorized service center.


The proposed red paint lawsuit settlement in this case will also resolve claims in a separate Mercedes red paint class action.


The Mercedes-Benz red paint lawsuit was filed in the U.S. District Court for the Northern District of Georgia: Pinon, et al., v. Daimler AG and Mercedes Benz USA, LLC.


The plaintiff is represented by Heninger Garrison Davis, LLC, and Jackson & Tucker, P.C.


We thank CarComplaints.com for reprint permission.


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