Friday, 16 October 2020 12:58

Secrets to a Successful Calibration

Written by Emmariah Holcomb, glassBYTEs.com


Data to Keep


Throughout the webinar Johnson stressed the importance of keeping calibration records and why each auto glass repair and replacement business should do the same. He noted the "five W" method from Dan Risley, vice president of quality repair and market development.


  • Who performed the vehicle repairs? You should identify the technician who performed the scanning and calibrations.
  • What repairs were completed? You should capture images of the work performed throughout the repair process and document quality control procedures.
  • When were the repairs completed? You should document when or if the pre-and-post repair scanning was performed and document the dates and time stamps of the repair.
  • Where were the repairs completed? You should identify the location of the sectioning performed and identify the welding or bonding locations.
  • Why were specific repairs completed or not performed? You should document the decision-making process and include any unrelated damage that was not repaired.


However, when it comes to calibration data for industry businesses to keep Johnson mentioned the following:


  • Vehicle information being repaired
  • All technician training
  • Repairs done on the vehicle
  • The types of tools used for the calibration, including software and the version used
  • The procedure that was used


We thank glassBYTEs.com for reprint permission.


(C) 2020 by glassbytes.com. Reprinted with permission. All rights reserved. For more information contact www.glassbytes.com.

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