Thursday, 18 June 2020 17:04

The Dangers of Counterfeit Parts Presents Challenge for Collision Repair Industry


Bohi cited several key initiatives the Automotive Anti-Counterfeiting Council is pursuing to address the issue:


  • Increase accountability and responsibility of e-commerce platforms in preventing sales of counterfeit goods
  • Marketplaces should promote consumer awareness and implement a simple way for consumers to report bad actors to those who can take proper actions
  • Increase seller, supplier and product vetting to combat the presence of bad actors online
  • Marketplaces should improve vetting of sellers, suppliers and products by implementing more stringent requirements that validate seller credentials and product authenticity
  • Strengthen penalties for repeat offenders of health and safety products (i.e. auto parts)
  • Implement standardized parameters and more stringent penalties be imposed on sellers, especially those offering products like auto parts that impact health and public safety.


According to Forsythe, there are several signs to look for when evaluating the veracity of the parts ordered:


  • Labels that do not match or have conflicting information
  • Labels hiding other labels
  • Unrealistic production dates
  • Misspellings
  • Poor packaging, nested boxes, empty boxes and shrink wrap


“Genuine OEM parts are properly tested, reliable and offer great quality,” said Forsythe. “Meanwhile, counterfeit or illicit parts are untested, have an increased potential for failures and can negatively impact safety, reputation and liability.


"To protect your collision repair shop and your customers, you should know your source in procuring parts for repairs, flag potential counterfeit parts and report counterfeit parts to the IRC here.


Source: Guild 21 and Verifacts

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