Both federal and state governments have determined car repair facilities qualify as “essential businesses,” with most dealer service centers having remained open throughout the duration of the coronavirus crisis. To ease concerns of service center customers, dealers have implemented strict and extensive safety procedures that include social distancing, wearing protective gear such as masks and gloves and thoroughly sanitizing vehicles after a repair has been completed.
“Many dealer repair centers are actually taking it a step further to accommodate customers during this period, by not only providing those safety measures, but also offering a suite of ‘concierge’ services,” Gratton said. “This includes home pick-up and delivery, repair and cleaning. These contact-less services allow vehicle owners to get their repairs facilitated for free while maintaining their social distance.”
Carma Project’s COVID-19 airbag recall program will stay in effect while supplies last. To participate, visit the website to download the Carma Project app and check your car.