Monday, 27 April 2020 21:26

8 Things ERIE Ins. is Doing During COVID-19


When Erie Insurance opened for business in 1925, co-founder H.O. Hirt inspired us with his motto: Never lose the human touch.

These days, the “human touch” looks a lot different. But that spirit is still alive at ERIE, where we’re still here for you and the communities we serve.


Check our COVID-19 Information Center for the latest news and announcements. For questions about your specific policy, review our COVID-19 Frequently Asked Questions.


In case you missed it: Here’s a recap of what we’re doing to help.


We’re providing financial relief, flexible payment options, community support and more. Here’s what to know.


1. Customer dividends, mailed directly in May: ERIE is providing $200 million in dividends directly to personal and commercial auto insurance customers, pending regulatory approval. This immediate relief represents about 30% of related auto insurance premiums over a two-month period, or 5% of an annual premium. There’s no need to call an ERIE agent or request a check---it will be mailed directly.


2. Lower auto insurance rates for long-term relief: ERIE is lowering auto insurance rates for personal and commercial customers for long-term, steady and stable relief. Pending regulatory approval, rate reductions will vary by state and will be based on individually purchased policies and coverage options. Once approved, premium adjustments will take effect at the time of renewal and the estimated total will provide an additional $200 million in financial relief to ERIE customers.


3. Flexible payment and billing options: Local agents can help with updating coverages. Agents and ERIE’s Customer Care teams may also be able to assist with delaying payment dates, adjusting installments, changing pay plans and waiving penalties and fees. In addition, some billing requests including deferring payments and nonpay cancelations can also be requested through erieinsurance.com/help or through your ERIE Online Account.


4. Contact-free life insurance coverage: For a limited time, Erie Family Life is offering applicants a path to life insurance coverage without the requirement of a paramedical exam. The option to waive the exam is aligned with the Centers for Disease Control and Prevention guidance to maintain social distancing and prevent the spread of COVID-19. The waiver provides Erie Insurance customers the ability to obtain life insurance without in-person interaction. The offer is available for applicants up to age 55 and policy face amounts up to $500,000. 

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