Wednesday, 18 March 2020 12:48

COVID-19 Outbreak Prompts Auto Glass Shops to Take Action

Written by Emmariah Holcomb, glassBYTEs.com


As COVID-19 continues to spread, some auto glass businesses have implemented additional safety practices to ensure their employees and customers remain protected. glassBYTEs reached out to some industry professionals to learn what if any changes they’ve made.

Carlex issued the following instructions to all of its personnel:


  • Limit travel to business-critical trips;
  • Expand use of video and conference calling in lieu of travel;
  • Avoid using “mass transit” modes of transportation where possible; and
  • Traveling by automobile should be continued as a normal course of business.


Peter Brown, president of Tiny and Sons in Pembroke, MA, said it’s been crazy since the initial outbreak, but all who work for the business are remaining optimistic.


“We are keeping a positive attitude, we wipe cars before and after we touch them and our waiting area will be limited. We are strongly encouraging customers to leave their cars,” Brown said.


Although the company is taking preventative measures, Brown says uncertainty of what is to come remains an issue.


“Our local officials have been very proactive but the federal side is in a flux. I have been reassuring our staff to be cautious,” he said.


“What I have heard on the coronavirus, is that it clings to hard shiny surfaces better than it attaches to porous or dull surfaces. The virus can live longer on metal and other hard surfaces. If this is true, it is best for glass companies to schedule vehicles after a car washing and sitting idle for a day or two,” said Bob Beranek, founder and president of Automotive Glass Consultants, Inc. “This would give better odds that the virus was not sitting on the vehicle's surface waiting for an auto glass technician to come and replace the glass.”


How has auto glass repair and replacement fared following all of the virus regulations and government updates?


“We are currently very busy with work, with all of the people working from home [we’ve found that] they are getting things done,” said Brown.


Safety Tips


“I think it would also be best to wear nitrile gloves throughout the installation over the tech’s safety gloves, because nitrile gloves can be thrown away after the installation,” Beranek said.

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