CARSTAR, North America’s premier network of independently-owned collision repair facilities, foresees a resurgence of collision repair facilities based in auto dealerships throughout the U.S. and Canada, following the 2020 NADA Show in Las Vegas.
This comes in response to changing dealership dynamics, as dealership owners look to improve their facility performance and profitability.
Today, nearly two of every five franchised dealerships operate collision repair centers, the National Automobile Dealers Association reports.
But CARSTAR forecasts that could grow.
There are several factors driving the renewed interest in collision repair services at auto dealerships, including:
* The advent of OEM certifications and the role these will play in collision repair standards going forward
* The opportunity for customer retention through comprehensive services, including collision repair
* The ability to capture more insurance-pay repair business
* The revenue potential for a robust collision repair business that offsets slim dealership margins
* The availability of dealership real estate and buildings that are vacant after dealership consolidation
That’s where CARSTAR comes in.
CARSTAR has created partnerships with some 50 automobile dealerships in the U.S. and Canada that combine the local dealer’s brand name with CARSTAR’s proprietary operating procedures, insurance relationships, training and procurement programs.
This allows CARSTAR to help deliver best-in-class KPI performance and the highest-quality repairs, while the dealership can focus on selling vehicles.
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