Thursday, 26 December 2019 16:48

CCG Enjoys Success in 2019, Plans Further Growth in 2020 and Beyond

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CCG Enjoys Success in 2019, Plans Further Growth in 2020 and Beyond Certified Collision Group


Again, referencing CCG’s significant internal growth in 2019, Ingalls introduced Matlack who came out of retirement in July 2019 to accept the position of CEO at CCG. Matlack noted, “This is our coming out party. We’re doing something pretty cool, and we’ve been doing it quietly for a while, but now we want to put it out there and explain how it’s unique. We have a different business model which has particular power. In our network, we have affiliates, vendor partners, insurance partners and ourselves, and by participating in this network, all four parties are better off. That fact is visible in the rapid growth of this business.”


Since it was founded, CCG grew relatively slowly at first but has exploded over the past couple years, a fact that Matlack believes “speaks to the absolute desire of the top independent shops to remain independents but compete with consolidators. They see a threat in the marketplace and feel the need to do something. We get them access to discounts and help them navigate the top end of KPIs, but they retain ownership of their business.”


“CCG is focused on investing in people and employing technology. We have the highest quality network out there based on the number of certifications and the actual performance of our affiliates,” Matlack continued. “CCG’s shops are not like our competitors’ shops, so that affords us leverage when negotiating with our vendor and insurer partners. Our goal and track record show we have the highest performing group, so the insurer is happy, the customer is happy, and we’re happy to bring more volume to our affiliates. CCG is growing rapidly, and I foresee that continuing into the future.”


At the time of the teleconference, CCG boasted 419 affiliates, but Cornelius explained, “There’s a number in the vetting process, and our number of affiliates fluctuates daily. We started 2019 with 273 affiliates and experienced 72% growth over the course of the year.”

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