“What to Expect in 2020: Developments in the automobile in 2019 and what that may mean in 2020” will feature Susanna Gotsch, director and industry analyst from CCC Information Services, on Tuesday, Oct. 29, at 1 p.m. Central. To register, visit https://events.genndi.com/channel/Oct2019EWS. Those who are unable to attend the live event can watch the recorded webinar by joining the Elite Body Shop Academy at http://www.elitebodyshopsolutions.com/academy.
Gotsch will discuss how changes to the automobile have impacted both vehicle loss costs and vehicle accident frequency in 2019. Advanced driver assistance systems are changing auto claim frequency repair complexity, and loss costs. CCC has examined trends in new procedures like pre-repair and post-repairs scans and calibration and the implications of these to your business. Visibility into these and broader demographic changes will help our industry understand what we can expect in 2020.
“Susanna is a much sought after thought leader in the collision repair industry and we are extremely blessed to have her joining our Elite Webinar Series this month,” Luehr said. “Few people can offer realistic trends data and future insights like she can, and I am excited for myself and our community to hear her wisdom.”
Key takeaways will include an understanding of:
- How changing vehicle technology is changing the requirements for vehicle repair, and the impact being seen to date on repair costs and cycle time.
- The factors driving accident and repair frequency today and that may change in the future.