Monday, 17 June 2019 11:13

Fix Auto USA Franchisees Earn VQ Medallion Status


VeriFacts Automotive LLC has recognized Fix Auto USA for having 31 VeriFacts VQ Medallion shops throughout the Fix Auto USA network.

This is the highest percentage of VQ Medallion shops of any national collision repair organization in the US and Canada. The VeriFacts Verified Quality (VQ) program is a monthly quality assessment program where a VeriFacts coach will use VeriFacts’ Quality Measurement Process Criteria (QMPC) system to objectively measure and score the output of a shop’s training and expertise. This is done through onsite, in-process vehicle inspections and technician skill assessments. The QMPC scores are analyzed to determine the effectiveness of technicians and vehicle damage assessors at applying their knowledge and skills in following vehicle manufacturer repair methodologies (such as vehicle measuring, corrosion protection, weld testing, scanning, etc.) to repair vehicles to manufacturers’ standards.


Exceptional shops in the VeriFacts VQ network are awarded the VQ Medallion level of verification. In order to achieve and maintain the VQ Medallion rating, a shop must consistently produce a VQ score for high-quality repairs over an extended period of time.


“I am pleased to recognize Fix Auto USA’s dedication to attaining collision repair excellence across their network,” said Farzam Afshar, VeriFacts co-founder and CEO. “Shops that have achieved VQ Medallion status represent the best-of-the-best in our industry. We congratulate these prestigious Fix Auto USA stores for earning the highest distinction possible from VeriFacts Automotive.”


Paul Gange, Fix Auto USA president and CEO said, “At Fix Auto USA, we consider VeriFacts and its VQ program a vital component and competitive advantage in our ability to perform as a premium network of independent body shops delivering best-in-class repairs for insurers, OEMs and our customers.”


Richard Fish, who owns and operates six Fix Auto USA franchise locations of which three have earned the VQ Medallion status said, “The VeriFacts program motivates my technicians to produce a measurable and consistent high-level of quality in their daily work. My VeriFacts coach provides another set of eyes to reinforce quality standards and processes, and allows me to sleep better at night.”


Each of the following Fix Auto USA franchise locations have been verified as a VQ Medallion store:

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