The difficulty of obtaining full payment for a repair when a collision repair shop’s invoice differs from the insurer’s estimate is a common complaint among shop owners.
Texas-based attorney Leroy Scott noticed the prevalence of this concern among the shops he represents. Deciding to do something about it, he established StopShortPays.com.
Scott shared, “At my law firm, I kept running into these situations where it seemed like insurance companies were underpaying shops, and when I reached out to some shops I represent, I realized it’s a huge problem. Then I had to figure out which angle to approach it from, and that’s when I started StopShortPays.com in earnest in October 2018.”
Scott recognized that many shops were accepting the payment dictated by the insurer’s estimate and were not pursuing short pays for the full rate of their work because the legal process was so difficult and time-consuming, especially for those who are unfamiliar with the system. By educating himself on the collision repair industry, Scott has been able to recover short pays for the shops. However, he recently came up with a new solution for shops that don’t want to wait months or even years to collect on short pays.
Through StopShortPays.com, Scott purchases the right to collect on an insurer’s short pay from the shop. Because Scott pays the shop upfront, the process is quick and easy for the shops, eliminating the need to pursue lawsuits.
According to Scott, “Once I purchase the right to collect on a shop’s short pay, it becomes my problem. If the insurance company doesn’t settle, I file a lawsuit, which may take a long time to pursue, but I’m used to it.”
Scott will purchase short pays up to two years old. Although he’s based in Texas, he has worked with shops in Colorado and New Jersey and said he’s willing and able to buy short pays from shops anywhere in the country.
Of course, shops who sell the right to collect on short pays receive only a percentage of the original short pay amount, up to 60 percent, and this percentage varies based on the strength of the shop’s documentation.