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Monday, 21 January 2019 17:38

Challenges of Processing Hail or Other Catastrophe Claims Among Discussion at CIC

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David Pinto said he’s concerned that as insurers form relationships with PDR providers, one PDR provider may have to go through a competitor to get a supplement handled. David Pinto said he’s concerned that as insurers form relationships with PDR providers, one PDR provider may have to go through a competitor to get a supplement handled.

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“Are we going to let another body figure this out, or are we going to get our heads together and come up with a better plan and start pushing it out to the legislators or [regulators]?” Biggs said. “We talked about this literally two years ago, [but] nothing has been done about it. So we waited for the BAR to do it. We can do better. This ought to be one of our principal objectives to address.”

 

Ken Weiss of SSF Imported Auto Parts agreed that the industry needs to standardize part type definitions.

 

“We have three estimating platforms and several parts procurement portals, and they all call the same parts something different,” Weiss said. “I push our parts to a third-party administrator, and it’s like sausage: I have no idea how they will come out [described] on the other end. And I’m not necessarily happy with how they come out.”

 

The next CIC meeting will be held April 17--18 in Nashville, TN. Check the CIC website (www.CIClink.com) for details. Tours of Nissan’s assembly plant in Smyrna, TN (where the Altima, Maxima, LEAF, Pathfinder and Rogue are produced), are being organized in conjunction with the meeting. Visit https://tinyurl.com/NissanTour to register.

 

John Yoswick, a freelance writer based in Portland, Oregon, who has been writing about the automotive industry since 1988, is also the editor of the weekly CRASH Network (www.CrashNetwork.com). He can be contacted by email at john@CrashNetwork.com.


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