The new initiative leverages Assured Performance tools and resources for CARSTAR store owners to help accelerate adoption and compliance to OEM certification requirements and business improvement milestones. CARSTAR corporate will also have access to optics across their network to manage business development, certification compliance and market coverage.
“As OEM certifications and repair standards continue to grow in importance, we want to ensure CARSTAR store owners have the resources, tools and training to restore customers’ vehicles to the OEM’s pre-accident condition,” said Michael Macaluso, President of CARSTAR. “Not only do these OEM certifications provide an additional level of customer confidence in the CARSTAR repair process, [but] it helps CARSTAR also meet the repair standards of our insurance partners in the U.S. and Canada.”
Assured Performance manages and administers OEM certification programs on behalf of Fiat Chrysler Automobiles (FCA), Ford, Kia, Hyundai, and Nissan and INFINITY, and in Canada, for Fiat Chrysler (FCA), Ford, Kia and Nissan. All qualified collision repairers in North America have the opportunity to attain multiple, diverse OEM certifications through a single provider by leveraging the common business development, audit, inspection and documentation processes managed by Assured Performance. In order to qualify, repairers must have the proper tools, equipment, training and facilities to repair vehicles to OEM specifications and ensure a vehicle’s fit, finish, durability, functionality, value and safety are preserved.