Previously working as president of the International Automotive Technicians Network (iATN), Brown announced his new venture to hundreds of service industry professionals attending the annual Technician Service Training (TST) "Big Event" in Tarrytown, NY.
Diagnostic Network is a next-generation community platform designed to enable successful repair of modern vehicles through peer discussion, partner collaboration and education. Diagnostic Network is focusing initially on the diagnostician and the industry partners who provide the tools, equipment, software and training for the vehicle service industry by creating a bi-directional channel between all parties.
"To date, we have over 14 corporate partners who have pledged to support Diagnostic Network, not only financially, but also by bringing their subject matter experts onboard for collaboration and communication on behalf of their companies. We strongly believe that through industry collaboration, stakeholders can gain a deeper understanding of the wants and needs of the diagnostician, which will result in the delivery of the products, services and training the market demands. Additionally, we hope to inspire others to take the initiative to push their diagnostic proficiency forward in order to better service the deep, technology-rich vehicles rolling into today's service departments. Within this new, modern community platform, we plan to deploy features needed to support knowledge expansion for today and tomorrow's technician operating in the automotive service, collision repair, medium- and heavy-duty vehicle markets," Brown said.