Monday, 13 November 2017 18:27

Estimating Tip: Mitchell, CCC, Audatex---Storing Electrical Presets and Redeploying Customer Presets

Modern vehicle technology may have memory function set by the vehicle owner, which may need to be considered during the repair process. 

Memory functions may include the following: seat position, radio presets, clock, mirrors and ADAS features (Advance Drivers Assist Systems). Customers rely on these settings being restored as they were when the vehicle arrived to the repair facility. Documenting and resetting these features are NOT included in labor times from all three estimating systems. 

A good check-in process will document these settings prior to starting repairs, as well as communication with the vehicle owner to make them aware of the possibility of losing certain presets during the repair process. 


The estimating databases are all intended to be used as a GUIDE ONLY. It is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair.

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