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Thursday, 26 January 2017 23:37

AMi Launches New Online Courses

The Automotive Management Institute (AMi), the industry's leading nonprofit provider and collaborator of administration and management education for automotive collision and mechanical service repair professionals, announced the addition of several new online courses for the collision repair segment.

These newly released courses provide credit toward the organization's Collision Repair Segment certificates and professional designations. They include the following:


• Customer Service Certificate
• Accredited Automotive Office Manager (AAOM) professional designation
• Accredited Automotive Manager (AAM) professional designation
• Accredited Master Automotive Manager (AMAM) professional designation
• Soon to be released Accredited Collison-Repair Estimator (ACE) and Accredited Master Collision-Repair Estimator (AMCE) professional designations.


The new online courses include:

• Frank Terlep's How to Market, Sell and Service Today's "Connected Customer"
• Daren Fristoe's Effective Interviewing Techniques
• Daren's Fristoe's Managing Conflict
• Steve Beck's Time Management


These courses are part of a growing list of over 100 online courses hosted by the Automotive Management Institute's "MyAMi" Learning Management System. The catalog of online courses include course content from other well-known industry professionals such as Mike Cassata, Mark Claypool and Frank LaViola. In addition to online courses, AMi recognizes over 250 live instructor-led courses being taught across North America for AMi credits.