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Monday, 10 October 2016 18:31

CCC Introduces DRIVE™ Platform, Secure Share™ Network

CCC Information Services Inc. has launched a new suite of telematics-enabled claims offerings that the company claims will improve and speed accident notification along with the steps and decisions undertaken by insurers after their policyholder has been in an accident.

Powered by the CCC DRIVE™ telematics platform, these offerings include electronic crash detection, automatically initiated first notice of loss (FNOL), and predictive solutions that will inform real-time decisions including vehicle repair versus replace, preferred method of inspection (based on carrier guidelines), and injury triage.


According to the company, the CCC DRIVE platform is designed to collect driving data from any source and integrate important pre-impact and impact data with CCC’s solutions to help users make decisions earlier within the claims process.


“Our CCC DRIVE platform is designed to address the broad spectrum of telematics use cases, including marketing, underwriting, and claims, giving insurers a single, flexible solution to address their telematics pursuits,” said Greg Bannon, VP, Product Management, CCC. “When it comes to applying telematics to claims, the only way to deliver value is to make the data actionable for insurers. Current users of CCC’s solutions will see tremendous benefits because of our network and data capabilities, which put driving data into context to enable real decisions, in real time. This creates tangible benefits in the areas of efficiency gains, cycle time improvements, and increased policyholder satisfaction without disrupting the existing workflow of insurers.”


The CCC DRIVE telematics platform is capable of collecting driving data from any source – mobile, embedded or connected car. Upon impact, detailed information about the pre-accident driving behavior and the crash itself are instantly run through CCC’s predictive analytics engine, which is powered by the insights gleaned from millions of claims transactions, and more than 20 years of injury data, including thousands of human crash tests. An alert can automatically be sent from the vehicle to the insurance carrier’s FNOL representative, presenting the facts of the accident in map and dashboard formats, indicating the vehicle’s location, direction of travel prior to the accident, speed, braking and steering movements, and impact severity.


In addition to crash notification, FNOL representatives can receive insights, derived from CCC’s predictive solutions, helping them determine whether the vehicle is likely to be repairable or totaled, the best appraisal option (using the carriers’ guidelines), if an injury is likely, and if emergency and/or tow services should be dispatched.


The company has also announced the launch of its CCC Secure Share™ Network (CCC Secure Share), a network using a cloud-based application program interface (API) that will allow collision repairers to control the distribution of their data and secure the data shared with third-party application providers. CCC Secure Share will utilize the Business Message Suite (BMS), the current data standard published by the Collision Industry Electronic Commerce Association (CIECA). In addition to further securing collision repairer data, CCC Secure Share enables application providers to deliver their services to CCC’s network of collision repairers through a single connection, eliminating the need to create individual connections with hundreds or thousands of collision repairers. CCC Secure Share will be provided to collision repairers as part of the CCC ONE® Total Repair Platform at no additional charge.


CCC Secure Share will be available for collision repairers in 2017. CCC will continue to support the export of Estimate Management Standard (EMS) files for a period of time to allow companies to prepare for the change.


For more information, visit www.cccis.com.