Another article noted three classifications of work for today’s body shop: 1.) Customer-paid work, for which the customer generally wants good-quality work and is “not afraid to pay for it.” 2.) Work generated by independent insurance companies that want work done as cheaply as possible, pitting shops against one another on price, issuing a check to the vehicle owner and leaving the owner to his/her own devices for repair, and 3.) The so-called “captives.” These were cars financed and insured by the car manufacturer. They usually ended up at dealer-owned body shops. This deepened the rift that already existed between independent shops and dealer-owned shops.
In the days before computers and the mountains of statistics we have today, an article promoting maintenance, vehicle-painting and restoration for older cars stated that this type of work is necessary to generate profits because the collision repair customers are generally “one-time patrons.” It was unknown at that time that statistically, a person is going to be in an accident periodically.
Another article encouraged shops to intermix their own paint, as opposed to buying factory-packaged paint from the local jobber or allowing the jobber to mix it. The article claimed that it is more profitable and efficient for even a small shop to intermix its own paint. Depending on the workload for the paint mixer at the local jobber, a shop could wait half a day for a mixed pint of paint.
Arco Paints, the paint and chemical division of the Martin Marietta Company, was one of only two paint manufacturers advertising in this first collision industry magazine. The other paint manufacturer was Rinshed-Mason Company.
An advertisement placed by the Equipment and Tool Institute of Kalamazoo, MI, asked, “Why service today’s cars with equipment and tools born in the ‘50s?” The ad invited shops to upgrade their tools and equipment to meet the needs of modern cars and replace tools that were worn or outdated.
Today, there are several collision trade journals serving the industry, each with its own special twist. Autobody News is unique in the industry because it offers local news and information but with a national flavor in both paper and digital media, providing a great service to readers and advertisers. As you browse through this issue of Autobody News, consider what Emil Stanley started almost 60 years ago ... and thanks for being an Autobody News subscriber.