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Mike Anderson

mike anderson autobody newsMike Anderson is the president and owner of Collision Advice, a consulting company for the auto body/collision repair industry. For nearly 25 years, he was the owner of Wagonwork Collision Center, an OEM-certified, full-service auto body repair facility in Alexandria, VA.

 
Friday, 30 July 2021 22:49

From the Desk of Mike Anderson: Daily Release Meetings a Must for Successful Collision Repair Shops

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Mike Anderson said a daily release meeting gets the entire shop on the same page, just like a huddle for a football team. Mike Anderson said a daily release meeting gets the entire shop on the same page, just like a huddle for a football team.

Index

...end each meeting on a positive, enthusiastic note, just like the chant of “break” at the end of a huddle.

 

Here’s another thing: I don’t think the release meeting should ever last more than 15 minutes. In my shop, we started at 7:45 a.m., and everyone knew we had to be done by 8 a.m. when we opened our doors for business.

 

A couple of cautions: When I talk to people about their grievances about release meetings, two things are the primary buzzkills. Those who show up on time don’t want to be left standing around, wasting their time, because whoever runs the meeting isn’t there. They also aren’t going to have much tolerance---nor should they---for a meeting leader who isn’t prepared.

 

So in order to be prepared to lead your 7:45 a.m. release meeting tomorrow, you likely will need to have some other brief, smaller meetings throughout the day. I liked to have a meeting with some key employees right before or right after lunch to make sure we were still on track for the day. I also liked to meet with my paint team at the end of the day to see if everything got accomplished. If it didn’t, I could update their list for the next day before the release meeting.

 

I’ve got a document that includes a sample SOP for release meetings, and highlights the topics that should be covered. If you’d like a copy, click here.

 

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