Mike Anderson

mike anderson autobody newsMike Anderson is the president and owner of Collision Advice, a consulting company for the auto body/collision repair industry. For nearly 25 years, he was the owner of Wagonwork Collision Center, an OEM-certified, full-service auto body repair facility in Alexandria, VA.

Tuesday, 01 June 2021 12:02

From the Desk of Mike Anderson: Scanning---It’s Not Just for DTCs Anymore (and Never Was)

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Those of you watching TV back in the 1970s probably remember the slogan, “It’s not just for breakfast anymore"---the Florida Orange Growers Association’s way to encourage folks to think about drinking OJ more often than just in the morning.

I’ve been paraphrasing that slogan in relation to scanning to emphasize to people that scanning isn’t just about finding DTCs (diagnostic trouble codes).


A real “aha moment” I had in relation to this about a year ago was when my father told me there was something just not right about the way his vehicle was driving. He’d had a broken windshield replaced on the car, and afterward, they scanned the vehicle and said everything was OK. But after driving it, and still noticing a problem, he took it to a dealership that confirmed the vehicle scan they performed showed no DTCs.


That’s when I got involved, hooking my asTech device to the vehicle, and asking my friend Jake Rodenroth and his team to help me out. They scanned the vehicle: Sure enough, no DTCs.


But that’s when the asTech technician said, “Let me check something else.” He checked the data from the scan tool that shows how the vehicle’s steering angle sensor is set, and then compared it to the automaker specifications.


You can guess what he found: The steering angle sensor was out of spec. My dad was right: There was something wrong with the vehicle. But it didn’t set a DTC.


That opened my eyes to something I’m concerned about in our industry. Scanning isn’t just about checking for DTCs.


It’s important, whether conducting scanning in-house or using a mobile or remote supplier or even a dealership, that you have a knowledgeable person who really understands the collision repair process involved. Someone who is going to...

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