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Recent Columns
- CIC Committees Tackle Ongoing Shortage of Collision Repair Technicians
- What Role Should a Current Backlog of Work Play in Auto Body Shops’ DRP Decisions?
- Collision Repairers Actually Lament Lack of Insurance Adjusters in Shops
- Massachusetts Auto Body Shops Fight for Better Reimbursement Rates
- Auto Body Shop Veteran Says DRPs Can Be Profitable If Done Right
Ed Attanasio
Ed Attanasio is an automotive journalist based in San Francisco. Ed enjoys sports of all kinds and is a part time stand-up comedian.
He can be reached at era39@aol.com.
Customer Service is King: The Modern Customer Journey
During SEMA360, SCRS hosted a series of educational offerings with topics that deal with scanning and diagnostics, repair procedures and marketing.
Marketing in 2020: Will People Find You and What Will They See?
The marketing game is more important in 2020 than ever before. Are people finding your business online, and if they are what are they seeing? Are you getting leads online or disappearing altogether?
Online and Just in Time: SEMA 2020 Becomes SEMA360
You can put your gambling money back in your pocket and take a deep breath because you won’t have to rush around trying to find hotel rooms and flights again this year.
Killer Tools Attacks Pandemic with Mr. Fogger
During the pandemic, some companies have succeeded while others have paused or closed their doors completely. Those who can pivot have been able to not only survive, but thrive during these uncertain times.
Toby Chess: 40-Plus Years of Service to the Industry He Loves
If you’ve been in the world of body shops for more than a few years, you likely know the name Toby Chess. He’s the smiling bearded guy who brings gifts to people---and no, he’s not Santa Claus.
Are You Defending Your Good Name Online?
Your reputation online is always important, but during the pandemic it’s more vital than ever.
Bay Area MSO Celebrates Two Decades of Benevolence
Since the pandemic began, many body shops have temporarily suspended the practice of giving refurbished vehicles to deserving families, and it makes sense.
CCC Photo Estimates and AI-Supported Claims Spike in Response to COVID-19
At any point, a piece of technology can go from being discretionary to essential, and in many cases, this is what’s happening now with photo estimating within the collision repair industry.
Will COVID-19 Change Your Marketing and Advertising Plans Forever?
A friend of mine who owns a body shop always swore marketing and advertising were a waste of time and money, but now he’s singing the blues.
Day Job/Night Job: Living Kidney Donor/Author Educates Children and Parents with Howl the Owl
Written by Ed Attanasio
Some people love to donate to their favorite causes and support charities and nonprofit organizations they believe in. But, what would you do if someone needed a kidney?
More...
Diving Into the Fascinating World of Fasteners
How many bumper covers, fender liners and plastic shields are currently sitting in the middle of the road in this country?
Day Job/Night Job: Collision Writer Launches Fun Art Project in Quarantine, Now Hundreds of People Want His Pet Drawings
Written by Autobody News Staff
Ed Attanasio started our "Day Job/Night Job" column here at Autobody News in 2017, writing stories about people in the collision repair industry who have amazing sidelines and second careers as musicians, artists, authors, performers---even a technician with a world-class Frisbee dog.
WD-40® Brand Partners with Habitat for Humanity to Create Housing
As part of WD-40 Company’s ongoing effort to create homes for deserving individuals and families, WD-40® Brand donated 50 cents to Habitat for Humanity® for every 12 oz. can of WD-40® Smart Straw® sold at participating Lowe’s Home Improvement stores through April.
MSO Embraces Intense Training and Cleaning During Pandemic
At Mike’s Auto Body, their motto during this pandemic is “It’s not a slow time…it’s go time!”