Whether it’s a small shop with two employees or an MSO employing hundreds of people, the pandemic has radically changed employee/employer relationships in many ways with strong leadership now more important than ever.
My father used to tell me there are two types of people in the world---drivers and passengers, participants and observers, those who do and those who don’t. Some folks lead naturally and others are more than content to watch from the sidelines.
When your average metal technician looks at a damaged bumper, hood, door or quarter panel, their first instinct is to try and fix it.
Collision repair instructor Lonnie Higey at Lorain County Joint Vocational School in Oberlin, OH, has a program focused on career employment and hands-on engagement while making things fun.
During SEMA360, SCRS hosted a series of educational offerings with topics that deal with scanning and diagnostics, repair procedures and marketing.
The marketing game is more important in 2020 than ever before. Are people finding your business online, and if they are what are they seeing? Are you getting leads online or disappearing altogether?
You can put your gambling money back in your pocket and take a deep breath because you won’t have to rush around trying to find hotel rooms and flights again this year.
During the pandemic, some companies have succeeded while others have paused or closed their doors completely. Those who can pivot have been able to not only survive, but thrive during these uncertain times.
If you’ve been in the world of body shops for more than a few years, you likely know the name Toby Chess. He’s the smiling bearded guy who brings gifts to people---and no, he’s not Santa Claus.
Since the pandemic began, many body shops have temporarily suspended the practice of giving refurbished vehicles to deserving families, and it makes sense.
At any point, a piece of technology can go from being discretionary to essential, and in many cases, this is what’s happening now with photo estimating within the collision repair industry.
A friend of mine who owns a body shop always swore marketing and advertising were a waste of time and money, but now he’s singing the blues.
Some people love to donate to their favorite causes and support charities and nonprofit organizations they believe in. But, what would you do if someone needed a kidney?