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Recent Columns
- Shop Strategies: Award-Winning Shop Owner & SCRS Treasurer Educates Consumers Through ‘Airing of GRIEVances’ Videos
- EVs, ADAS Calibrations, Future of DRPs Discussed at Annual CIECA Conference
- EV Manufacturers Discuss Restricted Parts, Booth Concerns, ‘Service Mode’
- Videos Keep Everyone in the Loop While Building Trust and Confidence
- SCRS Urging Auto Body Shops to Help Consumers Remove Personal Data from Total Loss Vehicles
Ed Attanasio
Ed Attanasio is an automotive journalist based in San Francisco. Ed enjoys sports of all kinds and is a part time stand-up comedian.
He can be reached at era39@aol.com.
Videos Keep Everyone in the Loop While Building Trust and Confidence
Written by Ed Attanasio
Everyone has that one friend constantly taking photos or shooting videos with their cell phone. Apple's new iPhone 14 has more sophisticated cameras than ever. The camera in my iPhone 13 Max Pro is better than my Nikon and so much easier to use.
Auto Collision Instructor Makes Industry Employment a Priority
Written by Ed Attanasio
Abe Sells is a collision repair instructor at Tidewater Community College in Chesapeake, VA, teaching in the dual enrollment program at the Chesapeake Career Center.
Are Your Processes and People Strategically Aligned?
Written by Ed Attanasio
An auto body shop owner or manager might say “we are a process centric shop," “we stress processes here and focus on efficiency and productivity" or "it’s all about workflow here and everyone knows their role."
How is Your Auto Body Shop Dealing with the Great Resignation?
Written by Ed Attanasio
You thought we would be done with the pandemic by now, but like Al Pacino's character, Michael Corleone, said in The Godfather II, “Just when I thought I was out, they drag me back in!”
Forward-Thinking Program Creating Great Auto Body Techs of the Future
Written by Ed Attanasio
In the summer of 2019, Southeastern Community College (SCC) in West Burlington, IA, hired Dr. Ashlee Spannagel as its new dean of career and technical education (CTE) and workforce development.
Mike’s Auto Body Gave Away 100 Cars in 21 Years, Changing Countless Lives
Written by Ed Attanasio
When Crash Champions announced it was acquiring Mike’s Auto Body (MAB) in June, many people throughout the Bay Area thought about MAB’s nationally acclaimed Benevolence Program.
Why Online Customer Reviews Are More Important than Ever
Written by Ed Attanasio
Every transaction has a value in terms of both human resources and money, and online reviews from customers play a significant role in both for any business.
Life Coach Uses Different Approaches to Help Auto Body Shop Techs, Owners, Managers
Written by Ed Attanasio
Claudia Morgillo has multiple titles, including certified professional leadership coach and trainer. She and her husband own six Fix Auto locations in the Ontario, Canada, area, two Novus glass companies and a centralized head office.
CAA Says a New Kind of Insurer Steering is Impacting the Industry
Written by Ed Attanasio
The California Autobody Association (CAA) recently held a one-hour Zoom meeting with the California Department of Insurance (CA-DOI), covering a handful of topics of interest to the entire membership.
Massachusetts Auto Body Shops Fight for Better Reimbursement Rates
Written by Ed Attanasio
Collision repair industry leaders, along with a row of tow trucks, paraded outside the Massachusetts State House on May 18 to demand action on two proposed bills before lawmakers that would raise the state's lowest-in-the-nation reimbursement rates.
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Auto Body Shop Veteran Says DRPs Can Be Profitable If Done Right
Written by Ed Attanasio
Autobody News recently sat down with Jim Huard to talk about what’s important to him and the current state of the collision repair industry.
After the Donation: Veteran’s Donated Car Enables Her to ‘Pay It Forward’
Written by Ed Attanasio
When deserving people get fully refurbished vehicles from auto body shops, whether MSOs or independents, it is always a major win-win for the industry and the community.
Auto Body Shop Owner Richard ‘Pinkey’ Feest is 98 and Still Going Strong
Written by Ed Attanasio
If you want to live a long and healthy life, consult Richard “Pinkey” Feest, the enigmatic owner of Pinkey’s Capital Auto Body in Milwaukee, WI.
Capture the Keys Uses Geofencing to Find Customers in the Right Place at the Right Time
Written by Ed Attanasio
Thomas Zoebelein, owner of Stratosphere Studio in Bel Air, MD, creates marketing concepts for auto body shops well-known for pushing the envelope.