Wednesday, 10 June 2020 11:49


Do you wish to know how Symach customer AXIOM UK is dealing with COVID-19?

Read the interview with Jordan Fisher, co-owner with Bill Park at AXIOM UK and watch the video: TALK TO JORDAN FISHER


Axiom UK, a TDN Group Company, is on the road to recovery. Managing Director Jordan Fisher said the operation came to a swift standstill when the COVID-19 outbreak first occured, because an employee or one of their family members showed symptoms of the virus.

"We were missing key players at an early stage: then, the stricter general lockdown came into play," he said. "The Government introduced a furlough program that was helpful, but it didn't cover four employees who had joined the business that month."

After cleaning the shop, they began rotating shifts to complete their work in progress. They also showed new employees how to best utilize Symach equipment. In addition, they created COVID-related policies such as distancing, staged breaks and use of Personal Protective Equipment (PPE).

The situation has given them an opportunity to create a more efficient workforce. "We thought we were efficient, but we learned how to increase it further." he said.

Recently, they began bringing back employees from furlough as claims volume has gradually increased. They anticipate Symach equipment will be very beneficial coming out of the lockdown. "The sheer speed of booth cycles will allow us to have painters work minimum hours, thus reducing contact with other staff, " he said.

Jordan advises shops to take care of staff and be flexible. He also recommends using Government support wisely and staging a facility recovery to get the best outcome financially as well as for the team's welfare.