Subscribers can now customize scrubber review results (SOP's) using their shop specific verbiage and attached documentation in place of the default review results. Shops can create estimating SOP's for individual insurance companies, vehicle manufacturers, fleet, walk-in or other customers.
Estimating SOP's leverage knowledge across all estimators in real time. It take the knowledge of the best shop estimator and makes it available to everybody. It also provides a mechanism for managers/owners to provide instructions to their estimators. It has a place in small, large and MSO shops.
"I read a situation where a shop in Montana researched repair procedures for repairs on a Toyota. The estimating platform identified 3 procedures, while the shop research identified fifteen. Using the new estimating SOP the shop could create a special SOP profile for Toyota that documented the procedures and provide instructions / attached documentation. It puts everybody on the same page rather than finding the same information again," said Steven Siessman, President of VehicleOwnersGuide.com.
The new consumer engagement module builds on the existing Consumer Estimate Translation. Shops can now customize the text they want presented to their customers for individual damage sections, as well as add/edit on the fly to create personalized customer engagement documents. It also provides places to add shop information, special offers and other information.
The 2 new modules are provided to subscribers at no additional cost.
For more information visit EstimateScrubber.com.