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Tuesday, 29 January 2019 15:40

CARSTAR Celebrates 30 Years of Business

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CARSTAR has celebrated many milestones over the years, including repairing a total of more than 6 million vehicles, employing more than 8,000 people across the U.S. and Canada, opening its 600th location in 2018 and upholding a customer service NPS score of 80 percent across the continent.

 

“Having been with CARSTAR since the beginning of its Canadian history, we have been able to witness the team make strategic decisions alongside industry advancements to help us achieve these milestone accomplishments,” said Domenic Lucarelli, owner of CARSTAR Stoney Creek. “Our favorite part about CARSTAR though has been the lasting friendships we have created. Relationships that once centered on business have now evolved into friendships with our insurance partners, vendors, customers and other owners. It is exciting to see the next generation, like our two sons Joseph and Domenic Jr., follow in these footsteps and succeed with CARSTAR, just like we have.”

 

Having begun 2019 with plans to accelerate its growth, CARSTAR is eager to support the next generation in advancing their collision repair businesses. Across North America, the industry’s consolidation rates have yet to slow. Knowing that the trend is continuing at this pace, having the support of CARSTAR has proved incredibly beneficial for its network.


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