Having direct access to OEM repair information has many benefits for those in the collision repair industry.
Not only does it ensure a vehicle is repaired properly for the customer, but it can also potentially limit liability for a body shop and the insurance company, according to Satwinder Mangat, president of ALLDATA, an AutoZone Company.
Established in 1986, ALLDATA provides OEM service and repair information to more than 400,000 technicians in 115,000 repair shops worldwide. Over the years, the company has expanded its product line to include factory-correct diagnostic, repair and collision information, business tools and support services for the automotive service and collision industries.
During the 2018 SEMA Show in Las Vegas, NV, Autobody News sat down with Mangat and the ALLDATA team to learn about one of the company’s newest products, ALLDATA Diagnostics, which was introduced to the market in October 2017. They also shared information about some of the other solutions they offer customers.
The ALLDATA Diagnostics scan tool enables shops to turn their Android or Windows 10 tablet into a professional-level scan tool. One of its unique features is the integration of repair information from ALLDATA Repair or ALLDATA Collision within the tool. As a result, shop owners, service writers and technicians can perform pre- and post-scans with exportable reports, and the codes link to ALLDATA’s OEM-direct repair information and procedures. A recent development to ALLDATA Diagnostics this year is QuickScan, which allows technicians to run a full-system vehicle scan report with just one click.
“All of this data gives shops the information they need to create detailed estimates the first time,” said Mangat, who has three decades of experience in the software industry and holds six technology patents. “Following OEM procedures helps ensure that vehicles are repaired back to pre-accident OEM condition, a requirement being mandated more and more often by insurers and OEMs.”
Rather than having to purchase the device, collision repair shops pay a monthly subscription fee for either ALLDATA Repair or ALLDATA Collision Advantage and receive unlimited pre- and post-scans with no per-scan charge. Part of the subscription fee also includes free software and data updates as wells as the Vehicle Connection Interface (VCI) device that attaches to the vehicle’s OBD port.