At its annual conference, CARSTAR recognized both U.S. and Canadian CARSTAR franchise partners throughout its network for their leadership and performance.
In the categories for top system award winners, Michael Macaluso, president of CARSTAR, and Dean Fisher, COO of CARSTAR, presented three awards to CARSTAR franchise partners for their achievements.
The winners included:
Franchisee of the Year
Franchisee of the Year is the highest award given in the CARSTAR system, and it represents the best of the best that is CARSTAR. These two winners were chosen on criteria such as using all vendors possible, attending the annual conference, commitment to the EDGE program, being image compliant, submitting reports on time online and delivering consistently high CSI for the month and quarterly periods.
For Canada, the 2018 Franchisee of the Year is Tim and Shelly McKay, owners of CARSTAR Sackville, CARSTAR Chainlake, CARSTAR Upper Sackville and CARSTAR Halifax in Nova Scotia. They were selected for their management approach, growth and leadership. They joined the CARSTAR network in 2006 with one 3,500-square-foot facility and now own four locations. They have built an incredible team to drive their business forward, maintain streamlined operations and stay true to their values.
In the U.S., the 2018 Franchisee of the Year is Justin Fisher, second-generation owner of CARSTAR Yorkville in Yorkville, IL, and CARSTAR Poplar in Ottawa, IL. Fisher earned the honor through his excellent operations, outperforming every store in the CARSTAR network across all KPIs, from length of rental to CSI scores. He recently opened a second location that is on the path to outstanding performance, too.
Rookie of the Year
The Rookie of the Year award is given in recognition to a new CARSTAR franchisee as it gets “up and running” with CARSTAR. To qualify for the award, a franchisee must be in its first year with CARSTAR, have completed CARSTAR immersion and enthusiastically embrace the CARSTAR culture with active participation.
For Canada, the 2018 Rookie of the Year is Sebastien Labrie, owner of CARSTAR Marcoux Lévis in Levis, QC. Labrie and his wife bought an existing CARSTAR location in 2017 and immediately hit the ground running. They did a complete renovation of the facility and whole-heartedly adapted the CARSTAR way. With a commitment to learning everything they could, they have already doubled the sales of the previous owner.