The classes are offered at various locations across the United States and Canada and present innovative and effective business solutions for owners and managers of collision centers using PPG products. The classes are designed to help shops improve their bottom line through the use of exclusive MVP performance-accelerating processes.
MVP classes are a part of PPG’s overall commitment to the industry and a key component of the strong relationship PPG builds with its customers. MVP provides participants with opportunities to examine their current business processes and practices and, through these classes, work with experts to determine the steps needed to adjust or revamp their approach toward a more successful business model.
A partial list of MVP classes scheduled for January through March 2018 includes Advanced Estimating, Business of Parts Management, Business in the 21st Century, Continuing Education Instructor Development Course and Elevating the Customer Experience. A complete up-to-date schedule of class dates and locations is available at ppgmvp.com. All MVP classes can be arranged for specific regions and shops to address particular issues.
“At PPG, we are in the collision industry for the long haul and realize that our success is dependent on our customers’ success,” said Jim Berkey, PPG director, business solutions, Automotive Refinish. “When our customers are competitive and prosperous, we are as well. So it’s important to us to offer the most comprehensive training in the refinish industry — training that keeps our customers in front.”
Customer response has been positive to MVP training.
“We use the results of (MVP) job relations training in our everyday work,” said John Gustafson, Gustafson Brothers Inc., Huntington Beach, California. “It’s made us a better company with better employees . . . . The sooner you get the training, the sooner you’ll get the results you want.”
Beyond the specific classes offered this quarter, Berkey points out that MVP offerings include
•Fundamental one- and two-day classes including Estimating, Paint Shop Throughput, Parts Management and Professional Sales;
•A comprehensive Lean for Collision system of training and on-site Rapid Improvement Workshops;
•Shop Layout and Design, Precision Marketing and Continuing Education;
•Industry-leading Business Solutions Conferences.
To learn more about PPG MVP training, consulting and resources, including details of seminars and workshops, visit the Explore Our Programs page at ppgmvp.com or call (866) 237-8178.