Just as regular maintenance of your shop’s equipment and facility is critical to keep it functioning well, “maintenance” of your employees is just as important.
Whether it’s a small shop with two employees or an MSO employing hundreds of people, the pandemic has radically changed employee/employer relationships in many ways with strong leadership now more important than ever.
With the rapid changes taking place in vehicle technology, training is an important investment that will help every business thrive, according to John Van Alstyne, CEO of I-CAR (Inter-Industry Conference of Auto Collision Repair).
Mid-sized multi-shop operators (MSOs) recently offered their views on automaker certifications, ADAS challenges, growth perspectives and other topics.
My father used to tell me there are two types of people in the world---drivers and passengers, participants and observers, those who do and those who don’t. Some folks lead naturally and others are more than content to watch from the sidelines.
“Today, electric vehicles are a disruption in the collision repair world. But it won’t be long before they are mainstream… and the collision repair industry has to be ready,” said Frank Terlep, recognized industry leader and founder and CEO of Auto Techcelerators.
Bill Park, co-founder and board member of Spartan Ventures, said his background is rooted in the auto body repair trade.
On New Year’s Eve, people typically enjoy reflecting on the ending year, but 2020 has been a little chaotic, to say the least.
During the MSO Symposium in November, Vincent Romans, managing partner of The Romans Group, presented a macro-level view of the evolving U.S. collision repair industry.
As the 1980s dawned, the collision repair industry began to see some profound changes, and some shops tried their darndest to keep things the same as they had always been.
Susanna Gotsch says drivers are back out on the roads, but changes in driving patterns are still more adversely impacting the number of claims and shop repair orders.
When your average metal technician looks at a damaged bumper, hood, door or quarter panel, their first instinct is to try and fix it.
Collision repair instructor Lonnie Higey at Lorain County Joint Vocational School in Oberlin, OH, has a program focused on career employment and hands-on engagement while making things fun.