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In a recent column, I talked about why I believe shops need to separate out their charge for vehicle scanning from their diagnostic labor to address the results from those scans.

In the old days, we were almost always stuck with whatever was on the radio.

Many in the collision repair industry are familiar with Frank Terlep, an experienced executive, entrepreneur, author and self-proclaimed “disrupter” of the automotive industry.

It’s been just over a year since I wrote about the inconsistency in how shops are billing for scanning, and it’s still an issue that concerns me.

Monday, 30 December 2019 16:59

That’s It! He's Had It, Part 1

Social media has changed the way we interact with each other, with our peers, and with the world.

Monday, 16 December 2019 17:40

In Reverse: The 1980s – The Formation of the SCRS

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At the dawn of the 1980s, the collision repair industry was going through some fundamental changes with the advent of business computers, cars with unibody construction, advances in paint technology, repair technology and the introduction of aftermarket parts.

It wasn’t long ago when businesses looking for new employees put an ad in the newspaper hoping for a response.

I often talk about the need to look ahead, but in recent weeks, I found myself reflecting.

Monday, 02 December 2019 22:23

In Reverse: The 1980s – The Advent of the Unibody

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The 1970s were quickly fading into the rear-view mirror and the 1980s were approaching with alarming speed.

Over the last several years, the collision repair industry has undergone tremendous change and continues to do so, said John Shoemaker, business development manager at BASF Automotive Refinishing North America.

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