Tuesday, 13 October 2020 23:04

OEC Acquisition of NuGen IT Will Further Assist Collision Repairers to Meet Requirements of Insurers, OEMs & Customers

Written by Autobody News contributor
Pete Tagliapietra, founder and president of NuGen IT. Pete Tagliapietra, founder and president of NuGen IT.


In the past, this has been insurance companies. The insurance industry has been a driver to how the collision repair industry operates, particularly its involvement in processing an auto claim.


I see a paradigm shift occurring where we need to recognize how the three market segments need to work together. It will be not easy to accomplish and will take time, but it has to happen. We’re already seeing manufacturers develop strategic relationships with major insurers.


Insurance companies will need to collaborate with OEMs and collision repairers to ensure there is more than a satisfied customer, going beyond what it is today. What we’ve done for the last 20 years is not good enough anymore.


It’s my opinion that manufacturers are becoming increasingly concerned about protecting their brand, knowing when a car gets damaged, there is just as much technology and software to deal with along with the body and any mechanical repair.


Collision repairers are now required to be collision repair experts, mechanical repair experts and system technology experts. Otherwise, they need to outsource some services to complete the repair.


OEC and NuGen IT will further assist collision repairers to meet the requirements of their insurance partners, ensure to OEMs the vehicle is being repaired correctly, meet internal business objectives and better serve mutual customers.


Looking ahead, our goal is to also help OEMs better manage their certified repair networks and provide collision repairers, insurance companies and manufacturers the data. This will be critical in the future.


In the last 10 years, I have continued to emphasize to our employees that it’s all about the data. I believe software will continue to diminish in value/price and the value of the data will continue to increase. I am convinced data is the “newfound gold” in the collision repair industry and am dumbfounded by collision repairers freely giving it away and allow others to profit from it. 


I am extremely proud of what the NuGen IT team has accomplished and couldn’t be more excited about this next step in our evolution. OEC has a tremendous and successful track record of delivering solutions for automobile dealers, collision repairers and OEMs, and I look forward to what this will mean for our collective customer base and parent company.

« Previous Page Continue reading