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Tuesday, 13 October 2020 23:04

OEC Acquisition of NuGen IT Will Further Assist Collision Repairers to Meet Requirements of Insurers, OEMs & Customers

Written by Autobody News contributor
Pete Tagliapietra, founder and president of NuGen IT. Pete Tagliapietra, founder and president of NuGen IT.

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It can be a daunting task for a service advisor at a collision repair facility to keep track of various DRP policy procedures for multiple DRP programs, and our goal is to help them streamline the task by fully automating the process, thus eliminating the time trying to be compliant.

 

Can you share information about the recent acquisition by OEC?

 

After our two companies learned more about each other, we realized the possibilities of how combining our technologies could bring a lot more value to the market segments we serve, particularly with collision repairers. That really excited us. We felt this was an excellent opportunity to take repair blueprinting to a new dimension.
 
Today’s collision repairers must refer to multiple information providers to get all the information needed to process an insurance claim. For example, once collision repairers receive the assignment from an insurance company through an information provider, they have to write the estimate, conduct the part search, work with a rental car company, report vehicle status and comply with Customer Service Index (CSI). This all falls into the issue of scorecarding, which the industry highly utilizes.

 

By combining our companies and allowing each to do what it does best, it’s ultimately going to address the issues facing collision repairers, now and in the future.

 

How is the industry changing and what should shops be aware of?

 

As one of the people in the industry who has worked in all three segments---collision repair, insurance and information provider---I believe my experience has taught me there can’t be just one dominant force driving the industry.