Tuesday, 13 October 2020 23:04

OEC Acquisition of NuGen IT Will Further Assist Collision Repairers to Meet Requirements of Insurers, OEMs & Customers

Written by Autobody News contributor
Pete Tagliapietra, founder and president of NuGen IT. Pete Tagliapietra, founder and president of NuGen IT.


In the late 1980s, I met Dayle Phillips, who became my business partner at NuGen IT. Dayle, who was employed at a leading-edge software development company, often collaborated with me to discuss possible technology solutions to an auto claims or collision repair problem. We found our skills complemented one another.


I’ve never met anybody like Dayle who understands a business issue and can come up with a solution that applies technology and enhances the process significantly, eliminating the amount of human task associated with it.


After 35 years of experience in the industry, I felt it would be an ideal time to start my own business in 2004. As a result, I established NuGen IT and Dayle joined the company in January of 2006. It has been an incredible run since then.


What was the primary focus of NuGen IT and how has the company grown?


From the onset, the goal was to leverage the CIECA (Collision Industry Electronic Commerce Association) Standards the collision industry embraced. The strategy was, and has been, to offer open solution platforms to the insurance and collision repair communities.


Limiting the proprietary software environment with the exchange of information between insurers and collision repairers was having a positive impact on the industry. We set out to create an open environment that would alleviate estimating system mandates for insurance companies, allowing collision repairers to select and license the estimating system that provides the best outcome for both parties.


Over the years, NuGen IT continuously reinvested into research and development. We typically look at where gaps exist in the process for collision repairers and insurers. Then, we identify accuracy, efficiency and productivity issues, as well as technology to further refine the process in various end-user workflows.