The other two companies represented on the panel concurred, and although the three represent a majority of the desk audit market, nearly every shop owner at CIC raised their hand when asked if they had had judgment times changed as part of desk audits.
“There are other companies that do this work,” Gizzio said. “We’re not representing them, just our own companies here today ... If you put down a five-hour repair, you get a five-hour repair.”
Price said he recommended that if a remote auditor changed judgment times, the shop should call the insurer involved.
– As reported in Autobody News
10 Years Ago in the Collision Repair Industry (July 2008)
The Database Enhancement Gateway (DEG) has surpassed one of its first milestones by processing more than 500 inquiries in just over six months of operation. If the value of inquiries remains consistent, the first two quarters of the year indicate that the DEG will likely process more than 1,000 inquiries by the end of year on.
“Collision estimating data customers clearly turn to the DEG as their partner for submitting their first-hand-concerns to the information providers,” said DEG Joint Operating Committee Member Nick Kostakis.
– As reported in Collision Repair Industry INSIGHT. The DEG website (www.DEGweb.org) has now processed more than 8,600 inquiries.
5 Years Ago in the Collision Repair Industry (July 2013)
At the Collision Industry Conference (CIC) held in Boston, some participants questioned why the CIC Parts Committee had not addressed certain issues related to electronic parts procurement systems.
The committee is working to produce a matrix that it hopes will indicate differences in features and other aspects of the various systems. But California shop owner Randy Stabler said understanding those differences won’t matter if shops are being required to use a particular system.
“Let the people who want to make a parts procurement engine build the best tool, and let the marketplace decide which one is the best, rather than being forced,” Stabler said.