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Thursday, 10 May 2018 16:53

Retro News: Association Leader 5 Years Ago Called for DRPs to Include 'Grandfather Clause'

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In 2013, Dan Risley of the Automotive Service Association said insurers that change requirements for a direct repair program should give participating shops a “grandfather  clause” to decide whether to adopt the change or drop the program. In 2013, Dan Risley of the Automotive Service Association said insurers that change requirements for a direct repair program should give participating shops a “grandfather clause” to decide whether to adopt the change or drop the program.

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Maaco has been “so busy owning the repaint business that it forgot to remind the public that it also performs collision and spot repairs, and does them well, even on newer vehicles,” the company said.


While maintaining its core paint business, Maaco will target “newer vehicle spot paint and repairs,” which it identifies as lease returns and out-of-pocket paid collision work.


– As reported in Autobody News. Maaco’s website says it still has more than 500 locations (though prior to that it had dipped to as low as 470 in 2015). It was acquired in 2008 by Driven Brands, operated by the same private equity firm that acquired CARSTAR in 2015.


10 Years Ago in the Collision Repair Industry (June 2008)


Mike Poulard, State Farm estimatics section manager, wrote in a letter last week that after several months of review, the insurer will no longer include a full rear-body sectioning procedure (or “clip”) on State Farm-prepared estimates. 

 

“As a result of this review, we have determined that this repair method is less feasible on newer model vehicles which incorporate special or alternative metals,” Poulard wrote to Pam Pierson of Princeton Auto Body in Princeton, IL.


He said although full rear-body sectioning may be practical in some situations, State Farm will not include it on its estimates and will leave that decision to the customer and shop.


“If your repair facility, while working on a vehicle involved in a State Farm claim, receives a State Farm written estimate for a full body section, please contact the assigned claim person,” Poulard wrote.


Pierson has been doggedly contacting State Farm and shop association leaders on this issue for several months after seeing the procedure called for on State Farm estimates.


– As reported in CRASH Network (www.CrashNetwork.com), June 16, 2013.

5 Years Ago in the Collision Repair Industry (June 2013)


Now that State Farm has said it will begin rolling out PartsTrader to more markets this summer, the trade associations are focusing their criticism less on PartsTrader itself and more on the broader issue of insurers requiring the use of any particular product or service.


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