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- Protect Your Shop From the Threat of Ransomware
- Solving the Tech Shortage: Focusing on Kina’ole: Doing the Right Thing for the Right Reason
- The Best Body Shops’ Tips: How to Leverage the Certified Repair Model
- CIC: Regulators Show New Interest in ‘Most-Favored-Nation’ Clauses
- From the Desk of Mike Anderson: Check OEM Procedures Before Disconnecting, Reconnecting Batteries
The first auto body designers and builders represented what was already an old established craft.
Ask the Auto Body Attorney: September 2018
Written by Bruce L. Roistacher, Esq. NY, FL and DC Bar
I want to thank all of the shop owners around the country who have favorably responded to my initial column from last month.
Shop Strategies: All-Female Body Shop Encourages Next Generation of Auto Body Techs
Written by Stacey PhillipsWhen Hilary Noack was a teenager, she noticed a flier about a festival in Long Beach, CA, called Ink-N-Iron. At the time, it featured old custom cars, tattoos and music.
The Best Body Shops' Tips: The Power of Leadership — Tips on How To Be a Great Leader
Written by Stacey PhillipsAn important aspect of being a great leader is knowing when and how to create what Ken Perlman refers to as “psychological safety.”
After the Donation: Retired Marine Pays it Forward as His Mission Continues
Written by Ed AttanasioIraq War veteran Josue Guerrero-Uribe received a completely refurbished 2017 Hyundai Elantra from Allstate and Caliber Collision in Costa Mesa, CA, late last year as part of the National Auto Body Council (NABC) Recycled Rides™ program.
Day Job/Night Job: Dylan Maki Has Real Fish Stories to Tell
Written by Ed AttanasioWhen Dylan Maki, VP at Maki Body & Glass in Grand Rapids, MN, isn't landing big DRPs or luring in body repair work by stressing quality and top-notch customer service, he is a professional fisherman who competes in large tournaments nationwide.
Marketing for Shops: To Facebook or Not? Answers From Experts for Body Shops
Written by Ed Attanasio
People started jumping off the Facebook bandwagon after it was revealed that Cambridge Analytica was allowed to "harvest" user data without consent from Facebook users, compromising their personal data.
SURVEY: John Eagle Decision’s Impact on Shop Practices
The John Eagle Collision decision of 2017 was one of the most momentous in the history of the collision repair industry.
The Best Body Shops' Tips: Robaina Direct Addresses Considerations for 'Small and Medium Damage Repairs'
Written by Stacey PhillipsDuring a recent Guild 21 podcast sponsored by VeriFacts, Bryan Robaina asked attendees if it’s best to replace parts with new ones during a repair to maintain the vehicle’s OEM / Certified Pre-Owned (CPO) status.
Oldest Body Shops in America: Bistagne Bros Body Shop
Written by Gary LedouxIf any body shop in America can be called the quintessential post-war body shop, it’s Bistagne Bros Body Shop in Glendale, CA.
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In Reverse: The 1940s – Part 2 – New Products, Higher Speeds
Written by Gary Ledoux
By 1943, WWII was in full swing. There were no new cars; tires and gasoline were rationed, and the American public wasn’t driving very far ... or bothering to renew their auto insurance.
After the Donation: CA Veteran’s Benevolence Car Helps Her in Time of Need
Written by Ed AttanasioWhen deserving people get cars from body shops, either MSOs or independents, it is always a win-win for the industry and the community.
Reward, Motivate Your Employees Without Breaking the Bank
Written by Ed Attanasio
I interviewed a body shop manager a few years ago who told me that he motivated his people through fear.
Day Job/Night Job: Career Estimator Works for SF Giants in Security
Written by Ed AttanasioWhen George Melendez isn't writing estimates at Regal Collision in Vallejo, CA, he is working as a security specialist for the San Francisco Giants at AT&T Park.