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One of the occasional frustrations I experience is seeing the industry fail to make use of some of the great (and free!) resources shops have at their disposal.

 

It is common knowledge in the collision repair industry that there is a shortage of incoming technicians. Over the past few years, many articles, educational seminars and programs have been dedicated to this dilemma.

Recently, I was asked by a shop owner to put on a Squeeze Type Resistance Spot Welding (STRSW) clinic.

 

For those body shops still not convinced that obtaining OEM certifications is a critical component for surviving in the future, Robb Young of Assured Performance said, “Change is necessary if you want to capitalize on the opportunity of the future. If you continue to run your business the same way you have been, five years from now your business will either be dying or go out of business.”

 

Writing a proper estimate is an important component of running a successful collision repair facility.

 

Among the most common types of questions I get from shops is something like this:

Some Benevolence cars are used by their recipients for many years as a reliable form of daily transportation, while others eventually sell them or give them to family members.

 20 Years Ago in the Collision Repair Industry (November 1998)

 

PPG has done a comprehensive study of over 2,000 collision repair facilities. Here is a snapshot of some of the statistics:

 

A body shop in the Bay Area gave me a swag bag full of stuff a few years ago that included pens, a t-shirt, a baseball cap, a coffee mug and several other items displaying the shop's logo.

Managing a collision repair facility today requires an owner to wear many different hats and have a great deal of knowledge, according to Jim Keller, CEO/president of 1Collision Network based in Milwaukee, WI.

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