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- In Reverse: The 1970s – Part 2 – The OE’s Become Their Own Worst Enemy
- Collision Repair Headlines Show Need for OEM-Recommended Procedures
- Solving the Tech Shortage: I-CAR is Helping Future Technicians Turn Their Passion for Cars into Lifelong Careers
- The Best Body Shops’ Tips: Volkswagen-Audi Collision Program Manager Advises Industry on Reliable Repair
- Truck Topics: HD Collision Roadmap Moves Forward
Day Job/Night Job: Career Estimator Works for SF Giants in Security
Written by Ed Attanasio
When George Melendez isn't writing estimates at Regal Collision in Vallejo, CA, he is working as a security specialist for the San Francisco Giants at AT&T Park.
Ask the Auto Body Attorney: The State Farm Case That Never Seems to End
Written by Bruce L. Roistacher, Esq. NY, FL and DC Bar
I am excited to initiate this monthly column that will keep shop owners up-to-date regarding important legal cases, rules and regulations, and new operating procedures that affect our industry.
Retro News: A Decade Ago, a Different National Association Sought to Replace its Executive Director
Written by John Yoswick20 Years Ago in the Collision Repair Industry (August 1998)
The Best Body Shops’ Tips: How To Increase CSI, Encourage Repeat Business and Differentiate Your Shop
Written by Stacey PhillipsDuring a recent webinar, Nick Schoolcraft explored the three most common causes behind unfavorable customer interactions at collision repair facilities. He also shared tactics and tools to help attendees overcome these obstacles to enhance their businesses.
Shop Strategies: CA Body Shop’s Business Model Focuses on Heavier Collision Repair Work
Written by Stacey PhillipsEarlier this year, industry veteran David Caulfield opened Fix Auto Anaheim North in Anaheim, CA, using an innovative business model.
Day Job/Night Job: IL Body Shop Owner Creates Cajun Sauce, Uses as Marketing Tool
Written by Ed AttanasioDave Dunn is not just a shop owner. He is also a marketing guru, the owner of a training center and the founder of Gator Sauce, a culinary creation that he uses as a marketing tool that has people throughout Illinois salivating and pouring it on everything from gumbo all the way to scrambled eggs.
Retro News: 5 Years Ago, Shop Wanted to Choose Parts Systems Rather Than Face Insurer Mandates
Written by John Yoswick20 Years Ago in the Collision Repair Industry (July 1998)
I was recently told of a body shop doing more than $5 million in gross sales per year. It sounds like an impressive operation until you consider that this shop, heavy into direct repair programs (DRPs), has only a 4 percent profit margin.
From November 2017 to February 2018, Autobody News ran an ad looking for the oldest continuously operated body shops in America.
In Reverse: The 1940s – Part 1 - An End, a Beginning and a Birthday
Written by Gary Ledoux
The 1940s marked the end of the Great Depression as America was thrust into WWII.
The Best Body Shops’ Tips: Repair Vs. Replace—What A Body Shop Should Consider
Written by Stacey Phillips
With nearly 23 million vehicles involved in accidents annually---a statistic that is trending upward, according to Vincent Romans, The Romans Group---body shops across the country are being faced with deciding if they should repair or replace non-structural components during the repair process.
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Shop Strategies: GA Body Shop Stays Up to Date With Equipment, Training
Written by Stacey PhillipsIn the small city of Chatsworth, located in the northern part of Georgia, Babb’s Body Shop prides itself on performing high-quality collision repair work.
Marketing for Shops: Does Email Marketing Work for Body Shops Anymore?
Written by Ed Attanasio
How many emails do you get every day and how many of them should really be in your spam folder? Did you sign up for something and then the company sold your email address to everyone on the planet?
Retro News: Association Leader 5 Years Ago Called for DRPs to Include 'Grandfather Clause'
Written by John Yoswick20 Years Ago in the Collision Repair Industry (June 1998)
Shop Strategies: AZ Body Shop Uses YouTube to Educate Consumers
Written by Stacey PhillipsWhen you walk into the main office at Orlando Auto Body in Mesa, AZ, one of the first things you’ll notice is the numerous magazine articles and awards that decorate an entire wall.