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- Solving the Tech Shortage: How Conditions, Culture & Compensation Can Help Body Shops Attract & Retain Employees
- From the Desk of Mike Anderson: Reflecting on My Journey in the Collision Repair Industry
- In Reverse: The 1980s – The Advent of the Unibody
- Best Body Shops’ Tips: How to Position Your Collision Repair Shop for Sustainability
- In Reverse: Collision Repair Shops “ARM” Themselves
In the 1960s, the concept of a direct repair program took several twists and turns before it got to the model we recognize today. Here are a few variations of that theme.
From the Desk of Mike Anderson: Automakers' Increased Role in Claims Seems Just on the Horizon as Connectivity Happens
Written by Mike Anderson
It’s been about four years since the industry began talking about the automakers playing a larger role in helping vehicle owners after an accident---using telematics to contact the driver at the crash scene, for example, to ask if they need medical help or a tow arranged for them, or to see if they would like a referral to a nearby shop certified by that automaker.
Marketing for Shops: 3 Shop-Friendly New Marketing Ideas for 2019
Written by Ed AttanasioSo, you've tried it all: conventional advertising, email marketing, digital advertising---maybe you even bought a billboard or hired a plane to write your name in the sky.
Marketing for Shops: Phoenix Solutions Group Unveils Digital Presence Management Solution
Written by Ed Attanasio
With more and more consumers searching for body shops’ information online, it has become increasingly important for shops to clean up their digital presence.
In Reverse: The 1960s – Associations, Leaders and Poor Management
Written by Gary Ledoux
Anyone who lived through the 1960s knows what a turbulent time it was politically, socially and culturally. There were some profound changes in the collision repair trade as well.
From the Desk of Mike Anderson: A Reasonable Price for a Vehicle Scan Depends on What You’re Including
Written by Mike AndersonI get asked quite regularly by both shops and insurers, "What is a reasonable charge for a vehicle scan?"
2018 Collision Repair Industry: A Year in Review
Written by Chasidy Rae SiskFrom President Trump’s meeting with North Korea’s Kim Jong-un to the many tragic shootings and storms that have ravaged the United States in 2018, this year has been one of metamorphosis, altering reality and perception for many individuals.
Are You Forgetting About Half Your Customers by Not Catering to Women?
Written by Ed Attanasio
In the U.S., there are half a million women actively looking to buy a new car at any given time.
After the Donation: SF Skate Club's Donated Car Is Still Rolling Along
Written by Ed AttanasioBack in 2014, Regal Collision in Vallejo, CA, presented a completely refurbished van to the San Francisco Skate Club that is still running strong.
The Best Body Shops’ Tips: How to Prepare and Negotiate Better Deals With Industry Partners
Written by Stacey PhillipsWith the collision repair industry increasingly becoming more competitive and margins getting thinner, it’s more important than ever to negotiate better deals with industry partners, according to Eric Newell.
More...
Day Job/Night Job: Industry Veteran Creates Vintage Wine Furniture
Written by Ed AttanasioHe's got mad skills when it comes to making furniture out of wine barrels and old wood that he finds or purchases for his creations.
The Best Body Shops’ Tips: 5 Key Steps to Implementing Practical Production Processes
Written by Stacey Phillips“Sometimes I think pushing a repair through a collision center is like putting a bag into the security scanner at the airport,” said John Shoemaker, business development manager for BASF Automotive Refinish Coatings North America. “You put the bag on the belt and hope it comes out the other end without any complications.”
In Reverse: The Fabulous ‘50s and Mr. O’Donnell’s Invention
Written by Gary LedouxThe decade of the ‘50s marked a golden era in the auto industry. American servicemen were back from the war. No longer were factories turning out bombs and bullets. It was time to build some cars that were destined to be classics---and time to introduce some new automotive technology.
How Safe Is a Collision-Repaired Police Vehicle?
Written by Gary Ledoux
We’ve all seen them on television shows, movies and of course in real life---police cruisers all smashed-up, usually as a result of an accident, sometimes sustaining collateral damage when forcing a “bad-guy” off the road, sometimes damaged at the end of a high-speed chase.