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Years ago, car dealerships did a great job of branding. 

When a vehicle is dropped off at a body shop for repair, transporting a customer to his or her desired location can often be an issue. Many shops rely on loaner cars, rental cars and shuttles.

Bob Redding serves as the industry’s eyes, ears and voice in Washington, D.C.

Wednesday, 04 March 2020 22:17

Techs of Tomorrow: 16-Year-Old Texas Student Views Collision Repair as Art Form

Written by Victoria Antonelli

Ivan Reyes took his first collision repair class in 2018 during his freshman year at Kingwood Park High School in Kingwood, TX. Reyes said he wanted a different perspective on the automotive industry and believed that instructor Jeff Wilson’s course would offer that. 

Monday, 02 March 2020 23:35

ADAS for Off-Roaders

Recently, I purchased a 2020 Jeep Wrangler 4WD, and it came with, among other things, an epiphany---at no additional charge, mind you. 

On Feb. 13, CIECA offered a CIECAst webinar entitled “Utilizing Technology to Thrive and Not Just Survive in 2020” with Mike Anderson of Collision Advice

Military veteran Sterling Keith and his wife, Rebecca, found they were facing some unexpected challenges in 2014. Sterling was suffering from traumatic brain injury (TBI) and post-traumatic stress disorder (PTSD).

Wednesday, 12 February 2020 17:30

That’s It! He’s Had it! Part 2

Written by

Owning and operating a collision shop today is a daunting task. It’s not uncommon to hear some owners say that they would just as soon get out and close their shop… but then, what would they do?

Just over two decades ago, Marlene Spence entered the Autobody Repair & Paint Program at Honolulu Community College in 1997 and earned an Associate of Applied Science (A.A.S.) degree two years later.

In a recent column, I talked about why I believe shops need to separate out their charge for vehicle scanning from their diagnostic labor to address the results from those scans.

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