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- American Honda Motor Launches New Certification Program
- Techs of the Future: Cracking the Code to Recruiting and Hiring Collision Repair Technicians
- A.I. Photo Estimate Algorithms Advancing, Still No Replacement for Shop Blueprinting
- 2020 Collision Repair Industry: A Year in Review
- Customer Service is King: The Modern Customer Journey
I-CAR Temporarily Converts Some ‘Live’ Classes to Virtual, Offers Discounts
I-CAR is taking a variety of steps to help the industry at this challenging time, CEO John Van Alstyne said during an online presentation in May.
MSO Embraces Intense Training and Cleaning During Pandemic
At Mike’s Auto Body, their motto during this pandemic is “It’s not a slow time…it’s go time!”
Silicon Valley Tech School Pushes Through Pandemic
The pandemic has impacted tech schools throughout the country as they adapt to a whole new world.
From the Desk of Mike Anderson: Determining Whether---and How---to Charge for OEM Research
Written by Mike AndersonI get a lot of questions from shops regarding billing for the process of researching OEM repair procedures.
Bogi Lateiner Discusses Post Corona Customer Care and Communications
Written by Chasidy Rae SiskNow that the world has been dealing with the COVID-19 pandemic for a couple months, things are slowly starting to reopen, leading people to talk about the new normal and what life will be like post-corona.
ATI Shares Five-Step Rapid Recovery Plan for Automotive and Collision Repair Shops for Beyond COVID
Written by Chasidy Rae SiskThe Automotive Training Institute (ATI) on May 19 shared valuable information related to the current situation and how to survive the pandemic in “Beyond COVID: A 5-Step Rapid Recovery Plan for Auto Shops.”
ASA’s May Webinar Wednesday Explains How the SBA Works for Small Businesses
Written by Chasidy Rae SiskDuring ASA’s monthly Webinar Wednesday on May 20, “How the SBA Works for You” was presented by Stefanie Baker Wehagen, national ombudsman and assistant administrator for regulatory enforcement, Office of the National Ombudsman (ONO), U.S. Small Business Administration.
May CIECAst Explores ADAS Calibrations---Do It Right and Document What You Do
Written by Chasidy Rae SiskCIECA’s May 21 CIECAst featured Brent Johnson, director of global product management for Chief Collision Technology, part of VSG and Dover, who presented “ADAS Calibrations---Do It Right and Document What You Do.”
WIN Hosts Webinar on WIN’ning SOPs with Dave Luehr
Written by Chasidy Rae SiskThe Women’s Industry Network (WIN®) hosted a free webinar May 20 for more than two dozen members, featuring Dave Luehr of Elite Body Shop Solutions.
Most Insurers Reimbursing for COVID Clean Up Most of the Time
Written by Chasidy Rae SiskIn the wake of the COVID-19 pandemic, auto body shops have been forced to step up their vehicle sanitization efforts.
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Paint Specialist, BASF Tech Training Assistant Accustomed to Ups and Downs in Field
Written by Victoria AntonelliEric Lopez, 28, is a freelance paint specialist whose clients include BASF and various electric auto startup companies.
Industry Leaders Share Insight About Future of Industry During 3M ‘Shop Talk’ Panel Discussion
With a significant reduction in vehicle miles traveled since stay-at-home orders went into effect, collision repair shops across the country have felt the impact of fewer accidents.
Two Shops in NJ Make Necessary Adjustments, Will 'Weather the Storm'
Written by Victoria AntonelliAutobody News reached out to two single-location shops in New Jersey that participated in the "Analysis of the Body Shop" survey and volunteered to elaborate further on their responses.
Shop in UT Discusses Billing Insurance for Disinfectants, Finds Silver Lining in Uncertain Times
Written by Victoria AntonelliAutobody News followed up with Sam Plumb, vice president of Alpine Auto Renovation, a single-location shop in Utah.