In the song “Takin' Care of Business” by Bachman-Turner Overdrive, the band offers their prescribed formula for rock star success: "Get a second-hand guitar, chances are you'll go far if you get in with the right bunch of fellows."
In the 18 months since a Texas couple was awarded $42 million by a jury who found a dealership body shop had improperly repaired the vehicle in which the couple was injured in a subsequent accident, I’ve probably been asked about the case at least 20 times a week.
Truck Topics is a new series of articles seen periodically in Autobody News that is dedicated to the collision side of the heavy duty truck market.
We see them all the time---semi trucks, trailers, buses, RVs, dump trucks and other pieces of heavy equipment wrecked in what had to be a horrendous crash.
If the 1940s and 1950s marked the industry’s earliest “modern” beginnings and the 1960s signified the industry’s “grammar school” years, the 1970s could be seen as its teenage years.
Ron Bello, an up-and-coming stand-up comedian, has been working as an estimator at Mike’s Auto Body in Fairfield, CA, since November 2018.
In 2013, engineers Josh Melick and Assaf Arkin founded Broadly, a company that facilitates businesses’ success online through Facebook, Yelp, Google and NextDoor, while living in Oakland, CA.
By the mid-1950s, more than a million Americans had been in car accidents and died on the nation’s roads and highways.
For body shop owners and managers who are still “winging it” when scheduling repair jobs, there is a better way to manage the process and proactively run a collision repair shop, according to Dave Luehr and Ron Kuehn.
While working with a shop on some quality control (QC) issues recently, I discovered they were still using a paper QC checklist.
Collision repairers often don’t recognize the tremendous value of incorporating well-defined processes into their body shops, according to Steve Feltovich, president of SJF Business Consulting LLC.
There’s an important question everyone in the collision repair industry should ask themselves, according to award-winning journalist and communication trainer Jeff Ansell: If your body shop or business is accused of transgressions, real or imagined, would you know how to respond to the media?