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- CIC Committees Tackle Ongoing Shortage of Collision Repair Technicians
- What Role Should a Current Backlog of Work Play in Auto Body Shops’ DRP Decisions?
- Collision Repairers Actually Lament Lack of Insurance Adjusters in Shops
- Massachusetts Auto Body Shops Fight for Better Reimbursement Rates
- Auto Body Shop Veteran Says DRPs Can Be Profitable If Done Right
From the Desk of Mike Anderson: Can You Meet Collision Repair Shop Customers’ Changing Expectations of Service?
Written by Mike Anderson
I recently had the opportunity to meet in person with many of my 20 Group clients, and one of the things that came up was collision repair customers are not as patient as they used to be.
Author/Teacher Trains and Mentors the Collision Repair Insurance Adjusters of the Future
Written by Ed Attanasio
Some auto body shops appreciate insurance adjusters and their role in the collision repair industry, while others don’t necessarily feel the same way. But all seem to agree it’s a necessary job.
Collision Repair Industry Thought Leaders Share Innovative Ideas During IDEAS Collide Showcase
Written by Stacey Phillips
Thought leaders from across the collision repair industry had the opportunity to share innovative ideas at the IDEAS Collide Showcase held during the 2021 SEMA Show.
Gandrud Parts Center Works Hard on the Wholesale Side
Written by Ed Attanasio
It’s called wholesale and if you’re not wholly dedicated to doing it yet, it can lead to a whole lot of headaches and lost revenue.
Industry Veteran Establishes Pet-Rescue-AutoShop.com
Written by Ed Attanasio
Steven Schillinger of Reno, NV, has worked as a collision repair industry consultant in different capacities for more than 40 years, as a compliance expert focusing on permits, license protection and record keeping.
From the Ford Model T until the 1970s, dents were a two-sided operation. You would push from the inside with a dolly and hammer on the outside until you had a semi smooth panel.
Retired Tech Looks Back at 67 Years in Collision Repair
Written by Ed Attanasio
Over the years, I have interviewed a lot of collision repair professionals as they retire from the industry. If someone can work in this business for 30, 40 or even 50 years, it’s obviously an impressive run.
Auto Body Shop Billing Practices Related to Total Losses, Not-Included Procedures
Written by John Yoswick
Disconnecting and later reconnecting a vehicle’s battery during collision repair work is no longer the simple operation it used to be---and auto body shops are increasingly understanding the need to research the OEM procedures for doing so, and seeking to be paid for the labor entailed.
Consultant Looks Ahead to Where the Collision Repair Industry is Headed
Written by John Yoswick
Longtime industry consultant Sean Carey of SCG Management Consultants is the latest observer to predict a forthcoming decline in the U.S. auto body shop population.
MSOs Discuss Collision Parts Challenges, Increased Work-in-Progress
Written by John Yoswick
A panel of representatives from a number of multi-shop collision repair operations at the MSO Symposium in Las Vegas in November discussed how disruptions in the parts supply chain are impacting their business.
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From the Desk of Mike Anderson: When it Comes to Auto Body Shop Technician Compensation, Something Has to Change
Written by Mike Anderson
Something has to change.
OEConnection Acquires VeriFacts Automotive and Assured Performance Network
Written by Stacey Phillips
In November, OEConnection (OEC) confirmed it recently acquired VeriFacts Automotive and Assured Performance Network.
SUN Collision Repair Information Offers Complete OEM Procedures & Mechanical Insights
Written by Stacey Phillips
When a collision occurs, any damage to the body and frame is likely to affect the sensors, cameras and other mechanical components.
Collision Repair Industry Members Recognized at Red Carpet Award Breakfast at SEMA
Written by Stacey Phillips
Members of the collision repair industry gathered at the Red Carpet Awards Breakfast on Nov. 3 during the SEMA Show in Las Vegas, NV.