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- Day Job/Night Job: Painter Donnie Inman’s Art Gets Him Out of Prison
- Best Body Shops’ Tips: Effective Repair Planning Utilizing PCE (Process-Centered Environment)
- Do You Know Anyone Who Needs to “Digitally Diet?”
- From the Desk of Mike Anderson: Skate to Where the “Puck” Is Going, Not Where It Has Been
- In Reverse: The 1980s – “A Time of Awakening”
People have been repairing collision-damaged trucks since August Fruehauf stuck a trailer behind a Ford Model T in 1914 to create the first semi-trailer rig.
In the song “Takin' Care of Business” by Bachman-Turner Overdrive, the band offers their prescribed formula for rock star success: "Get a second-hand guitar, chances are you'll go far if you get in with the right bunch of fellows."
From the Desk of Mike Anderson: Industry Misses 2 Important Aspects of John Eagle Collision Case
Written by Mike AndersonIn the 18 months since a Texas couple was awarded $42 million by a jury who found a dealership body shop had improperly repaired the vehicle in which the couple was injured in a subsequent accident, I’ve probably been asked about the case at least 20 times a week.
Truck Topics: Truck Vs. Auto Collision Repair – An Overview
Written by Gary Ledoux
Truck Topics is a new series of articles seen periodically in Autobody News that is dedicated to the collision side of the heavy duty truck market.
We see them all the time---semi trucks, trailers, buses, RVs, dump trucks and other pieces of heavy equipment wrecked in what had to be a horrendous crash.
In Reverse: The 1970s - Part 1 - The Collision Industry Starts to Mature
Written by Gary Ledoux
If the 1940s and 1950s marked the industry’s earliest “modern” beginnings and the 1960s signified the industry’s “grammar school” years, the 1970s could be seen as its teenage years.
Make it a Game
In the popular 1980s book "The Game of Work," author Charles Coonradt wrote, “People will pay for the privilege of working harder than they will work when they are paid.”
It’s that time of the year again (sixth year in a row) for the article that all of you in the collision world have been waiting for—Kool Tools of SEMA 2018.
Day Job/Night Job: Mike's Auto Body Estimator Chases Fame as Stand-up Comic
Written by Ed Attanasio
Ron Bello, an up-and-coming stand-up comedian, has been working as an estimator at Mike’s Auto Body in Fairfield, CA, since November 2018.
Marketing for Shops: Broadly Helps Body Shops Shine Online
Written by Ed AttanasioIn 2013, engineers Josh Melick and Assaf Arkin founded Broadly, a company that facilitates businesses’ success online through Facebook, Yelp, Google and NextDoor, while living in Oakland, CA.
In Reverse: Vehicle Safety Equipment Through the Years
Written by Gary Ledoux
By the mid-1950s, more than a million Americans had been in car accidents and died on the nation’s roads and highways.
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The Best Body Shops’ Tips: How to Implement an Effective Scheduling Process to Achieve Revenue & Cycle Time Goals
Written by Stacey Phillips
For body shop owners and managers who are still “winging it” when scheduling repair jobs, there is a better way to manage the process and proactively run a collision repair shop, according to Dave Luehr and Ron Kuehn.
From the Desk of Mike Anderson: Shops Need to Move Beyond Paper QC Process
Written by Mike AndersonWhile working with a shop on some quality control (QC) issues recently, I discovered they were still using a paper QC checklist.
The Best Body Shops’ Tips: How Implementing a Lean Process Can Improve a Shop’s ROI & Decrease Cycle Time
Written by Stacey PhillipsCollision repairers often don’t recognize the tremendous value of incorporating well-defined processes into their body shops, according to Steve Feltovich, president of SJF Business Consulting LLC.
The Best Body Shops’ Tips: An Insider's Guide to Handling Media Interviews During a Crisis
Written by Stacey PhillipsThere’s an important question everyone in the collision repair industry should ask themselves, according to award-winning journalist and communication trainer Jeff Ansell: If your body shop or business is accused of transgressions, real or imagined, would you know how to respond to the media?