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By the mid-1950s, more than a million Americans had been in car accidents and died on the nation’s roads and highways.

 

For body shop owners and managers who are still “winging it” when scheduling repair jobs, there is a better way to manage the process and proactively run a collision repair shop, according to Dave Luehr and Ron Kuehn.

While working with a shop on some quality control (QC) issues recently, I discovered they were still using a paper QC checklist.

Collision repairers often don’t recognize the tremendous value of incorporating well-defined processes into their body shops, according to Steve Feltovich, president of SJF Business Consulting LLC.

There’s an important question everyone in the collision repair industry should ask themselves, according to award-winning journalist and communication trainer Jeff Ansell: If your body shop or business is accused of transgressions, real or imagined, would you know how to respond to the media?

It’s time for this industry to resolve the parts code mess.

Some deserving people receive donated cars to make their lives a little easier, while others use them to get better jobs and improve their situations.

Kristopher Muse, a metal technician at Mike’s Auto Body, is only 25, but he has been playing the bagpipes for 14 years and is a member of one of the largest nationally acclaimed bagpipe bands in the country.

 

In the old days, they were called retreats: A group of employees would meet at a hotel and go out in the woods or up in the mountains to bond, and the really smart people would figure a way out of it.

 

Each month, collision industry trade magazines provide readers with a glimpse of the industry at that point in time.

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