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- American Honda Motor Launches New Certification Program
- Techs of the Future: Cracking the Code to Recruiting and Hiring Collision Repair Technicians
- A.I. Photo Estimate Algorithms Advancing, Still No Replacement for Shop Blueprinting
- 2020 Collision Repair Industry: A Year in Review
- Customer Service is King: The Modern Customer Journey
During a time of economic uncertainty, it is more important than ever for small business owners to understand their financial key performance indicators and use these KPI’s to make proactive adjustments to remain profitable.
Restore Crashworthiness with Corrosion Protection---Keys to a Safe and Proper Collision Repair
Written by Chasidy Rae Sisk“Today’s vehicles are highly engineered and not forgiving of imprecise repair processes. When it comes to crashworthiness after the repair, millimeters and milliseconds matter!” according to Scott Peirce, strategic account manager at 3M, during ASA’s Aug. 19 "Webinar Wednesday."
Techs of the Future: The Importance of Creating Lifelong Learners and Implementing Hands-on Efficiency Training
Author's note: Over a year ago, Jeff Smith, a collision repair instructor at the Northeast Arkansas Career and Technical Center, reached out to me about the overwhelming shortage of technicians. As a result of our conversation, I initiated a new column for Autobody News, "Solving the Tech Shortage," which has since received an award.
SCRS Open Board Meeting Presentations Focus on GM ADAS Document, Data Privacy & Blueprint Optimization Tool
The collision repair industry recently had the opportunity to attend the Society of Collision Repair Specialists (SCRS) open board meeting, held virtually in July.
Mitchell Doesn’t Share Data with CARFAX, as CIC Committee Works to Address Issue
Mitchell International is the latest company to publicly state that it doesn’t share U.S. shop estimate data with CARFAX.
This year’s Collision P.R.E.P. program commenced Aug. 6 with “Documenting for Repair Process and Liability, and Building a Bulletproof File,” presented by Mark Olson of VECO Experts.
ARA Takes Summer Road Trip Virtual, Annual Convention to Follow Suit
Written by Chasidy Rae SiskThe Automotive Recyclers Association (ARA) planned its inaugural ARA Summer Road Trip for July 23-25, with the intention of connecting up-and-coming industry leaders with experienced auto recycling veterans through tours of several ARA member facilities.
Shops Report Measurement Issues With Some Steering Columns
Safety inspections required by automakers as part of post-collision repairs sometimes include measurement of the steering column to ensure it was not damaged in an accident.
Survey Finds Shop Sales Down, But Employment Steady, Optimism Improving
An industry survey this summer not surprisingly found a significant decline in shop revenues this spring, but it also found shops were not continuing to lay off employees and were actually growing less concerned about weathering the storm.
Bay Area MSO Celebrates Two Decades of Benevolence
Since the pandemic began, many body shops have temporarily suspended the practice of giving refurbished vehicles to deserving families, and it makes sense.
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In Reverse: The Advent of the Computer Age
In January 1980, BYTE Magazine announced in an editorial "the era of off-the-shelf personal computers has arrived."
From the Desk of Mike Anderson: More Best Practices to Make the Most of the ‘Parts’ Portion of Your Business
Written by Mike AndersonIn a previous column, I shared some best practices shops can use to improve their parts-related processes and profits. Here a few more.
CCC Photo Estimates and AI-Supported Claims Spike in Response to COVID-19
At any point, a piece of technology can go from being discretionary to essential, and in many cases, this is what’s happening now with photo estimating within the collision repair industry.
Industry Veterans Erick and Shelly Bickett Share Insight About Collision Industry
When industry veteran Erick Bickett was growing up, he aspired to be an airline pilot like his dad. He realized that a 9-to-5 job wasn’t for him.