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- Day Job/Night Job: Painter Donnie Inman’s Art Gets Him Out of Prison
- Best Body Shops’ Tips: Effective Repair Planning Utilizing PCE (Process-Centered Environment)
- Do You Know Anyone Who Needs to “Digitally Diet?”
- From the Desk of Mike Anderson: Skate to Where the “Puck” Is Going, Not Where It Has Been
- In Reverse: The 1980s – “A Time of Awakening”
Mike Anderson and Impacted Shop Owner Warn Industry of Computer Ransom Scheme
Written by Chasidy Rae SiskOver the past few months, Collision Advice’s Mike Anderson has been contacted by over a dozen shops regarding a computer ransom scheme where body shops’ computers and IT systems are hijacked and held for ransom.
SCRS Event Discussion on Insurance Regulation, Workforce Development
Body shop associations and automakers increased efforts this year to get state legislation that would mandate the use of OEM repair procedures for collision repair claims.
Marketing for Shops: Marketing Guru Schools Shops on All Things Google
Nick Schoolcraft, president of Phoenix Solutions Group (PSG), works with hundreds of body shops to set them up for success when it comes to both their digital and customer marketing.
From the Desk of Mike Anderson: Building Trust Through Online Reviews, OEM Certifications
Written by Mike AndersonI was recently over at my best friend Greg Thompson’s house and his son, Jarrett Thompson, stopped by.
From the Body Shop to the Art Gallery: The Story of C.R. Bob Bryant
C.R. (Bob) Bryant is a former combat medic for the U.S. Air Force, a collision repair lifer with a 60-year track record, and a painter with works that have appeared in premier galleries and sell for as much as $20,000.
In Reverse: An Industry in Constant Flux - A 1970s Perspective
The collision industry went through many changes during the 1970s.
Truck Topics: Need Techs? HD Shops Have the Advantage
Most automotive and HD truck shops—mechanical and collision-repair shops—need more technicians.
From the Desk of Mike Anderson: Vehicle Owner’s Manuals Help Educate and Negotiate Need for Various Procedures
Written by Mike AndersonMy friend Danny Gredinberg at the Database Enhancement Gateway (DEG) recently made available a document that includes links to each automaker’s database of online vehicle owner’s manuals.
Former Shop Owner Helps Body Shops to Win With Smart Marketing
Micki Hazz Marketing in Newbury Park, CA, is a company that helps body shops and other companies to flourish in the rapidly changing world of marketing, public relations and advertising.
Are You as High-Tech as Your Customers?
No one wants to take their car to a body shop. The customer is either mad someone hit their car or embarrassed, thinking the accident was their fault.
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In Reverse: The 1970s - Trade Associations Become a Driving Force
Auto body associations had been around since the 1940s.
Truck Topics: The HD Collision Market – Challenges and Opportunities
Most people in the auto collision industry agree that the collision industry was born around 1946.
Increased Liability Enhances Need for Effective Business Insurer
Written by Chasidy Rae SiskLiability is a hot topic in the collision repair industry. While following OEM procedures and acquiring shop insurance is a must, all policies are not created equal.
In Reverse: The 1970s – Part 2 – The OE’s Become Their Own Worst Enemy
The American fleet had grown exponentially by the 1970s.