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- Symach Invents Game-Changing Technology to Create the Shops of Tomorrow
- Day Job/Night Job: Who Says Money Doesn’t Grow on Trees?
- Shops Stuck in the Middle in Battle Over OEM Vehicle Safety Inspections
- Benefits of In-Process Quality Control Technology Discussed by Lee Rush, Sherwin-Williams
- Electric Vehicle Repair: No Room for Error
From the Desk of Mike Anderson: It’s Time to Address the Other ‘Pandemic’ in Our Industry
Written by Mike AndersonIs it possible to yell at people through an article like this?
American Honda Motor Launches New Certification Program
Nearly six years ago, American Honda Motor launched the ProFirst Certified Body Shop program.
Techs of the Future: Cracking the Code to Recruiting and Hiring Collision Repair Technicians
Collision repair owners and managers across the country say hiring technicians and high turnover rates have become critical issues in their businesses.
A.I. Photo Estimate Algorithms Advancing, Still No Replacement for Shop Blueprinting
Written by Chasidy Rae SiskInsurance companies have been pushing photo estimates for more than five years, and collision repair shops have been objecting to the inaccuracies of these estimates for the same amount of time, because these virtual claims typically require a supplement---or five!---due to the potential for inaccuracies inherent in the process.
2020 Collision Repair Industry: A Year in Review
Written by Chasidy Rae SiskIt’s undeniable that 2020 has been a year for the history books---the amount of change over the past 12 months is unprecedented and has been disruptive in every imaginable way.
Customer Service is King: The Modern Customer Journey
During SEMA360, SCRS hosted a series of educational offerings with topics that deal with scanning and diagnostics, repair procedures and marketing.
Marketing in 2020: Will People Find You and What Will They See?
The marketing game is more important in 2020 than ever before. Are people finding your business online, and if they are what are they seeing? Are you getting leads online or disappearing altogether?
Perspectives, Ideas Shared by Dealership Management Helpful for Independent Shops as Well
In a series of webinars in October, dealership fixed operations and service department managers shared their experiences and lessons learned during the pandemic, including perspectives and ideas that could be helpful for independent collision repairs as well.
Body Crafters: A COVID-19 Experience
It’s tough enough, even in the best of times, to buy a second shop that needs updating.
From the Desk of Mike Anderson: Hands-On Testing Shows Limitations of Relying Solely on DTCs or Aftermarket Scan Tools
Written by Mike AndersonI’ve had the good fortune recently to spend some time recently working with Nissan/Infiniti as they prepare some new hands-on training they are developing, and it gave me a chance to spend some time scanning and learning about calibrations on their newest vehicles.
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Struggling businesspeople can often be heard reciting all the reasons they aren’t making enough money.
Set Yourself Up for 2021 Marketing Success with Shop Marketing Pros
Written by Chasidy Rae SiskWith 2020 quickly coming to an end, collision repair shop owners should start thinking about their marketing plans for next year.
Be Prepared and Be Ready: Tips for Selling Your Business
Written by Chasidy Rae SiskIf you own a collision repair business, you will eventually have to ask: “Is it time to sell?”
OEC Acquisition of NuGen IT Will Further Assist Collision Repairers to Meet Requirements of Insurers, OEMs & Customers
Written by Autobody News contributorAutobody News recently talked with Pete Tagliapietra, founder and president of NuGen IT, about the company’s acquisition by OEConnection (OEC) in July and what it means for the collision repair industry.