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Recent Columns
- Symach Invents Game-Changing Technology to Create the Shops of Tomorrow
- Day Job/Night Job: Who Says Money Doesn’t Grow on Trees?
- Shops Stuck in the Middle in Battle Over OEM Vehicle Safety Inspections
- Benefits of In-Process Quality Control Technology Discussed by Lee Rush, Sherwin-Williams
- Electric Vehicle Repair: No Room for Error
Owners Should Aspire to Operate Shops That Make Money
Written by Lee Amaradio, Jr.I’ve always taken pride in my business. Being a business owner and being my own boss is something I not only appreciate, I cherish. Making my own decisions became important to me early on in my life, but I knew that to have the freedom I wanted in my future, I would have to earn it. Owning a business has its rewards, but there is a price to pay.
Jobs Need to be Calculated in Dollars Not Hours
Written by Lee Amaradio, Jr.Over the years, I’ve come to know myself well. For instance, I am a poor gambler. For that reason, I don’t gamble.
I want to start out by saying “I’m Sorry” to all of those questionable insurance companies that I have offended by my articles.
Insurers should not set standards when they assume no liability
Written by Lee Amaradio, Jr.Today’s “industry standard” is rapidly becoming the industry substandard. This new substandard is becoming the norm and the so-called “measuring stick” that all other repairs are judged by.
People often contact me asking what they can do to help fix our industry. More often, though, people contact me just to complain and tell me what needs to happen. They are more than willing to root for me, but don’t want to get their hands dirty. I can’t fix your problems alone. You need to step in and step up.
When I was a kid I used to love to get ice cream at 31 Flavors—the best, most expensive ice cream around. Normally our family would go to Thrifty Drug Store to get double dips for ten cents each. 31 Flavors was a real treat with more choices Plus, their ice cream was so expensive, we rarely went there.
DRPs in the collision repair industry: good or bad?
Written by Lee Amaradio, Jr.1. DRP rates should be discounted no more than 10% of our door rates across the board (SB 1492 by former Senator Jackie Speier suggested this). Every time we raise our door rate we automatically raise our DRP rates.
Proactive decision-making defines the difference between success and failure
Written by Lee Amaradio, Jr.More...
Poor treatment of insurance company employees may explain adjuster behavior
Written by Lee Amaradio Jr.Outstanding receivables serve as interest free loans
Written by Lee AmaradioWe are involved in a game with the insurance companies and we are on the losing team. I call it a game because the collision industry operates like no other business model I know of. Insurance companies wouldn’t play this game from our point of view. Let’s switch sides and put the shoe on the other foot.