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- Survey Finds Shop Sales Down, But Employment Steady, Optimism Improving
- Bay Area MSO Celebrates Two Decades of Benevolence
- In Reverse: The Advent of the Computer Age
- From the Desk of Mike Anderson: More Best Practices to Make the Most of the ‘Parts’ Portion of Your Business
- CCC Photo Estimates and AI-Supported Claims Spike in Response to COVID-19
Survey Finds Shop Sales Down, But Employment Steady, Optimism Improving
An industry survey this summer not surprisingly found a significant decline in shop revenues this spring, but it also found shops were not continuing to lay off employees and were actually growing less concerned about weathering the storm.
Bay Area MSO Celebrates Two Decades of Benevolence
Since the pandemic began, many body shops have temporarily suspended the practice of giving refurbished vehicles to deserving families, and it makes sense.
In Reverse: The Advent of the Computer Age
In January 1980, BYTE Magazine announced in an editorial "the era of off-the-shelf personal computers has arrived."
From the Desk of Mike Anderson: More Best Practices to Make the Most of the ‘Parts’ Portion of Your Business
Written by Mike AndersonIn a previous column, I shared some best practices shops can use to improve their parts-related processes and profits. Here a few more.
CCC Photo Estimates and AI-Supported Claims Spike in Response to COVID-19
At any point, a piece of technology can go from being discretionary to essential, and in many cases, this is what’s happening now with photo estimating within the collision repair industry.
Industry Veterans Erick and Shelly Bickett Share Insight About Collision Industry
When industry veteran Erick Bickett was growing up, he aspired to be an airline pilot like his dad. He realized that a 9-to-5 job wasn’t for him.
Shops Taking Action to Boost Business, Help Employees and Community
Collision repairers around the country aren’t sitting still as business conditions continued to evolve as summer began.
Will COVID-19 Change Your Marketing and Advertising Plans Forever?
A friend of mine who owns a body shop always swore marketing and advertising were a waste of time and money, but now he’s singing the blues.
Some Positive Trends for Collision Repairers Amid Pandemic Fallout
Although the tough times shops are experiencing in some markets aren’t over, the summer has brought some sunnier trends for the industry.
3M Shows Support of Collision Repair Industry During Pandemic
When reports were first coming from China in early January regarding the coronavirus, Dave Gunderson, vice president of 3M’s Automotive Aftermarket Division (AAD), said the company saw the writing on the wall.
More...
Day Job/Night Job: Living Kidney Donor/Author Educates Children and Parents with Howl the Owl
Written by Ed AttanasioSome people love to donate to their favorite causes and support charities and nonprofit organizations they believe in. But, what would you do if someone needed a kidney?
From the Desk of Mike Anderson: Making the Most of the ‘Parts’ Portion of Your Business
Written by Mike AndersonParts consistently make up 40% of total repair order dollars, so it’s well worth it for shop owners to pay careful attention to the role parts play within their business.
Diving Into the Fascinating World of Fasteners
How many bumper covers, fender liners and plastic shields are currently sitting in the middle of the road in this country?
Dean Fisher Shares Insight About CARSTAR Franchise Model and Predictions About Industry
From the time Dean Fisher was very young, he was a car enthusiast.