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On Feb. 13, CIECA offered a CIECAst webinar entitled “Utilizing Technology to Thrive and Not Just Survive in 2020” with Mike Anderson of Collision Advice

Military veteran Sterling Keith and his wife, Rebecca, found they were facing some unexpected challenges in 2014. Sterling was suffering from traumatic brain injury (TBI) and post-traumatic stress disorder (PTSD).

Wednesday, 12 February 2020 17:30

That’s It! He’s Had it! Part 2

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Owning and operating a collision shop today is a daunting task. It’s not uncommon to hear some owners say that they would just as soon get out and close their shop… but then, what would they do?

Just over two decades ago, Marlene Spence entered the Autobody Repair & Paint Program at Honolulu Community College in 1997 and earned an Associate of Applied Science (A.A.S.) degree two years later.

In a recent column, I talked about why I believe shops need to separate out their charge for vehicle scanning from their diagnostic labor to address the results from those scans.

In the old days, we were almost always stuck with whatever was on the radio.

Many in the collision repair industry are familiar with Frank Terlep, an experienced executive, entrepreneur, author and self-proclaimed “disrupter” of the automotive industry.

It’s been just over a year since I wrote about the inconsistency in how shops are billing for scanning, and it’s still an issue that concerns me.

Monday, 30 December 2019 16:59

That’s It! He's Had It, Part 1

Social media has changed the way we interact with each other, with our peers, and with the world.

Monday, 16 December 2019 17:40

In Reverse: The 1980s – The Formation of the SCRS

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At the dawn of the 1980s, the collision repair industry was going through some fundamental changes with the advent of business computers, cars with unibody construction, advances in paint technology, repair technology and the introduction of aftermarket parts.

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