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- The Best Body Shops’ Tips: An Insider's Guide to Handling Media Interviews During a Crisis
- From the Desk of Mike Anderson: It’s Time to Create New Parts Code
- After the Donation: Caliber Collision, Allstate Step Up to Help Army Veteran
- Day Job/Night Job: Fledgling Auto Body Technician is Well-Known, Dedicated Bagpiper
- Team-Building Events Make Your Business Better on Many Levels
The Best Body Shops’ Tips: An Insider's Guide to Handling Media Interviews During a Crisis
Written by Stacey Phillips
There’s an important question everyone in the collision repair industry should ask themselves, according to award-winning journalist and communication trainer Jeff Ansell: If your body shop or business is accused of transgressions, real or imagined, would you know how to respond to the media?
From the Desk of Mike Anderson: It’s Time to Create New Parts Code
Written by Mike Anderson
It’s time for this industry to resolve the parts code mess.
After the Donation: Caliber Collision, Allstate Step Up to Help Army Veteran
Written by Ed AttanasioSome deserving people receive donated cars to make their lives a little easier, while others use them to get better jobs and improve their situations.
Day Job/Night Job: Fledgling Auto Body Technician is Well-Known, Dedicated Bagpiper
Written by Ed AttanasioKristopher Muse, a metal technician at Mike’s Auto Body, is only 25, but he has been playing the bagpipes for 14 years and is a member of one of the largest nationally acclaimed bagpipe bands in the country.
Team-Building Events Make Your Business Better on Many Levels
Written by Ed Attanasio
In the old days, they were called retreats: A group of employees would meet at a hotel and go out in the woods or up in the mountains to bond, and the really smart people would figure a way out of it.
In Reverse: The 1960s – The Collision Repair Industry Gets a Voice
Written by Gary Ledoux
Each month, collision industry trade magazines provide readers with a glimpse of the industry at that point in time.
Solving the Tech Shortage: AR Collision Repair Instructor Calls Out to Industry: ‘Please Employ My Students’
Written by Stacey PhillipsAutobody News Invites Your Input
It should come as no surprise to hear that across the country, collision repair shop owners and managers are facing a shared challenge: how and where to find new technicians.
Shop Strategies: TX Body Shop Invests in Community, Technology, OEM Certifications
Written by Stacey PhillipsRobert Walne’s grandfather, Herb Walne, founded Herb’s Paint & Body in 1956. The business encompassed a Humble Oil (Exxon) service station, a full-service mechanical shop, a drive-through car wash and a paint and body shop in northeast Dallas, TX.
Day Job/Night Job: Eric Newell Is Not Afraid to Serve His Community in Different Ways
Written by Ed AttanasioAs a part-time firefighter, a member of his town's Building and Planning Commission and an area marketing manager for asTech---a company that focuses on providing OEM diagnostics to collision repair shops nationwide---Eric Newell, 36, is adept at multi-tasking, to say the least.
In the 1960s, the concept of a direct repair program took several twists and turns before it got to the model we recognize today. Here are a few variations of that theme.
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From the Desk of Mike Anderson: Automakers' Increased Role in Claims Seems Just on the Horizon as Connectivity Happens
Written by Mike AndersonIt’s been about four years since the industry began talking about the automakers playing a larger role in helping vehicle owners after an accident---using telematics to contact the driver at the crash scene, for example, to ask if they need medical help or a tow arranged for them, or to see if they would like a referral to a nearby shop certified by that automaker.
Marketing for Shops: 3 Shop-Friendly New Marketing Ideas for 2019
Written by Ed AttanasioSo, you've tried it all: conventional advertising, email marketing, digital advertising---maybe you even bought a billboard or hired a plane to write your name in the sky.
Marketing for Shops: Phoenix Solutions Group Unveils Digital Presence Management Solution
Written by Ed Attanasio
With more and more consumers searching for body shops’ information online, it has become increasingly important for shops to clean up their digital presence.
In Reverse: The 1960s – Associations, Leaders and Poor Management
Written by Gary Ledoux
Anyone who lived through the 1960s knows what a turbulent time it was politically, socially and culturally. There were some profound changes in the collision repair trade as well.