Friday, 30 July 2021 17:05

How Could Gaming Change the Future of Collision Repair Training?

Written by
I-CAR's Jeff Peevy. I-CAR's Jeff Peevy.


...games teach them to avoid bosses, so Peevy encouraged shop owners and managers to “be more of a strategy guide than a traditional boss.”


Additional ways gamers’ mindsets vary from older generations include being more flexible, being able to better move between tasks and being better at stepping outside their own perspective to see situations from someone else’s viewpoint.


The gamer generation also expects life to be fun.


“Attention is the scarcest resource in the world,” Peevy quoted from “The Attention Economy,” by Thomas Davenport and John Beck. “Everything must be more engaging and entertaining in order to keep gamers’ attention.”


Using data gathered by the Collision Repair Education Foundation (CREF), which shows the average technician age is 41, Peevy noted traditional gamers range in age from under 21 up to 51. The introduction of games on smartphones enhanced exposure to older and younger people as well.


“Almost everyone, at some level, are playing games, and it may not have a direct influence on how we approach training, but it certainly should be something that we consider.”


According to Peevy, technology impacts training approaches by making new demands to meet users’ training and learning needs.


“Training needs to involve decisions, be entertaining and be fun. It must be relevant, engaging and challenging, though doable. It would be beneficial to build training that involves teams. It needs to allow students to...