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Stacey Phillips

Stacey Phillips photoStacey Phillips is a freelance writer for the automotive industry based in Southern California. She has 20 years of experience as an editor including writing in a number of businesses and fields.

 

She can be reached at stacey@radiantwriting.com. 

 
Tuesday, 08 June 2021 15:21

Best Body Shops’ Tips: Jake Rodenroth of asTech Shares Insights on Collision Repair Diagnostics

Written by
Jake Rodenroth, asTech’s director of OEM and industry technical relations, wearing augmented reality glasses. Jake Rodenroth, asTech’s director of OEM and industry technical relations, wearing augmented reality glasses.

Index

...there will be a substantial increase in the number of communications going on in the connected car, including the use of telematics and OTA updates. The majority of OEMs now use telematics to update a vehicle’s infotainment system, consisting of radio and multimedia video capabilities.

 

Telematic connectivity to a vehicle will also help owners benchmark if they received a good repair.

 

“They are going to start asking probing questions, maybe those they didn’t ask in the past,” said Rodenroth. “We need to be aware if they are connected to dealer-type services."

 

This will allow the dealer or independent repair facility to predict the maintenance needed on the vehicle and whether the diagnostics were performed.

 

ADAS Calibration

 

In terms of conducting an ADAS calibration, collision repair facilities are finding they have three options: sending vehicles to dealerships, having their own technicians do the calibrations in-house or arranging for a third-party company to come in. Regardless of the decision, Rodenroth said shops will need to audit that the calibrations were done correctly.

 

In the event of a failed calibration, Rodenroth reminded repairers to document it failed and then showed it passed.

 

“It’s important to document the corrective repairers you did to make it pass,” he said. “You don’t want it to come back and haunt you, so document accordingly.”

 

He also cautioned repairers to ensure...