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Regional News

Keep up with the latest collision repair industry news in your area.

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Northeast Association News

  • AASP/NJ Members Obtain Crucial Compliance Content Via Virtual Meeting

    AASP/NJ Members Obtain Crucial Compliance Content Via Virtual Meeting

    PublishedJan. 23, 2023

    Knowing how important it is to start the year off with one’s house in order, the Alliance of Automotive Service Providers of New Jersey (AASP/NJ) set out to make sure its members have the best information available on how to be OSHA compliant, by inviting Bob Plett of American Compliance Systems to review requirements during its January membership meeting, held virtually.

    Keeping a collision repair business afloat in this challenging and ever-changing industry is complicated enough without the stress of OSHA or other compliance handlers surprisingly knocking on your shop’s door. Fines and penalties can be costly and could send a shop into serious financial debt. But these potential visits don’t have to be a threat if one has all their records in check, according to Plett.

    “Something as simple as not having a doctor’s sign-off on mask requirements for a painter can be a violation,” AASP/NJ President Jerry McNee said about how eye-opening an OSHA visit can be, suggesting planning can go a long way.

    OSHA is most likely to pay shops a visit due to an employee complaint, Plett explained. First contact may be via simple email or call, and if the claim is found false, it all ends right there. But if the complainant went on the record by name and claimed required information wasn’t received or spoke of other possible actions which could mean a violation, an inspection will follow.

    When OSHA does step through that door, shops should be prepared. “Have all records ready and in hand if you are under inspection. These are the things needed for compliance,” advised Plett.

    Some of the top citations for auto repair shops involve permit confined space (such as pits, manholes, etc.), respiratory protection, machine guarding/grinders, hazard communication and electrical safety.

    Penalties can start at $15,625 and increase from there. The good news, according to Plett, is fines can be substantially reduced if one is cooperative and works to quickly comply and deliver the requested information. He told shop owners to keep in mind that repeating a citation in the same category is likely to lead to repeat inspections and fines that can amount to three times as much.

    Plett shared five steps toward compliance, encouraging attendees to conduct hazard evaluations, develop safety plans, complete required training, monitor and maintain compliance programs and keep required records.

    “The more you are reading, planning, documenting and training, the easier it will go,” Plett stressed.

    For more information on AASP/NJ and upcoming events, visit

    Source: AASP/NJ

  • AASP/NJ Mourns Loss of Longtime Members Jack Wilson and Sal Failla

    AASP/NJ Mourns Loss of Longtime Members Jack Wilson and Sal Failla

    PublishedDec. 19, 2022

    Early December brought the loss of two longtime members, supporters and friends of the Alliance of Automotive Service Providers of New Jersey (AASP/NJ) with the passing of Jack Wilson, former owner of Coury’s Auto Body in Toms River, NJ, and Sebastiano “Sal” Failla of Sal’s Auto Body in Green Brook, NJ.

    Wilson passed away Dec. 5 at the age of 68. Wilson was the prior owner of Coury’s Auto Body and a past vice president of an organization that he assisted in starting to address the problems of the collision shops in that area, which ultimately turned into the Ocean County Chapter of AASP/NJ. He retired with his wife to Florida, where they enjoyed living along Jupiter Inlet and made many new friends.

    Wilson’s accomplishments and contributions to the industry helped make it a better one, and he will be remembered as a friend to many and a longtime supporter of AASP/NJ.

    Wilson is survived by his wife Deborah Travisano-Wilson, his daughters Melanie Lowden and Dawn Nolan, stepchildren Valerie Travisano and Daniel Travisano, five grandchildren, siblings and many other family members and friends.

    Failla passed away Dec. 11 at the age of 93. He was one of the oldest living members of AASP/NJ and a much valued one.

    Failla's voluntary participation and fundraising activities in too many charitable organizations to mention allowed him to share a wealth of knowledge to all he came in contact with, including so many in the automotive repair industry. He will be remembered as a great guy and good friend to those who knew him.

    “Losing two great members of AASP/NJ, who passed within one week of each other, really makes for a sad time,” said AASP/NJ Executive Director Charles Bryant. “Both men were longtime members of the association and were good friends of many, including myself. They will be remembered for all they did to improve the collision industry. It’s pretty amazing how much the two had in common, like their pleasant smiles which were always visible no matter what difficulties either may have been enduring at the time. I would like their families to know just how much they will both be missed and remembered for all they did.”

    AASP/NJ offers the families, friends and colleagues of Wilson and Failla its deepest condolences.

    For more information on AASP/NJ, visit

    Source: AASP/NJ

  • Communication, Collaboration and Congratulations at AASP/NJ’s Annual Meeting

    Communication, Collaboration and Congratulations at AASP/NJ’s Annual Meeting

    Published Oct. 24, 2022

    Collision repairers and automotive professionals from all over the Garden State packed the Gran Centurions in Clark, NJ, on Oct. 19 to honor their peers, collaboratively discuss ideas and obtain valuable resources and information during the Alliance of Automotive Service Providers of New Jersey’s (AASP/NJ) Annual Meeting.

    After opening remarks from AASP/NJ President Jerry McNee and Executive Director Charles Bryant, the association re-elected Tom Elder of Compact Kars, Mike Kaufmann of the Mike Kaufmann Dealer Group and Tom Greco of Thomas Greco Publishing to its Board of Directors for the 2022-2025 term.

    AASP/NJ also elected Danielle Molina of Perfect Bodies Collision Center in Passaic to her first term on the board.

    Patrick Crome, a Mercer County Vocational School student employed by Compact Kars in Clarksburg, was named the recipient of the Russ Robson Scholarship Award. Paul Sgro of Lee’s Garage in West Long Branch took home the New Jersey Automotive/Stan Wilson Body Shop of the Year award, and Kaufmann became the newest inductee to the AASP/NJ Hall of Fame.

    The meeting also served as a forum to make sure members were supplied with information concerning benefits such as the association’s group health care plan.

    “It’s running like a well-oiled machine,” explained Joe Amato Sr. of the Amato Agency, a division of World Insurance, whose team was on hand to go over plan basics with attendees. The program has been bringing substantial cost savings to shops on their health care, which is noted to be the “second largest cost at your shop next to payroll.”

    “AASP/NJ is giving its members some control over their health care costs, helping to give them a better experience,” said Terry Gorman from World Insurance.

    Audience members also heard from Ken Racioppi and David Johnsonof Alliance Payment Solutions on options to manage credit card surcharge fees, as well as Paul Hill of I-CAR, who reviewed positive changes to the training program’s curriculum.

    Following the presentations, McNee and fellow board member Ken Miller of 821 Collision in North Haledon led the audience in a “Town Hall” discussion, inviting any audience member to speak out about the things that affect them most in their day to day business. The microphone made its way around the room as repairer after repairer shared experiences, issues and solutions, bringing literal meaning to the term “shop talk.”

    Stay tuned for information on upcoming AASP/NJ events by visiting

    Source: AASP/NJ

  • Lee’s Garage Named AASP/NJ’s Body Shop of the Year

    Lee’s Garage Named AASP/NJ’s Body Shop of the Year

    PublishedNov. 7, 2022

    A highlight of the Alliance of Automotive Service Providers of New Jersey’s (AASP/NJ) recent Annual Meeting was the presentation of the New Jersey Automotive/Stan Wilson Body Shop of the Year award to Paul Sgro of Lee’s Garage in West Long Branch, NJ. 

    “This award was known solely as the New Jersey Automotive Body Shop of the Year award before Stan passed,” AASP/NJ Past President Jeff McDowell, of Leslie’s Auto Body in Fords, NJ, noted as he presented the award to Sgro, remembering his late friend as “a legend. So, we added his name to the award to keep his memory alive. We do this by recognizing our finest members. With that in mind, it is my honor to present this award to Paul.”

    “I can’t thank you all enough for this. It means a lot to me,” Sgro said. As he looked back on the 55 years he has walked the floor of his shop, Sgro told his fellow audience members there isn’t one of them who does not have the “first responder” approach in wanting to help others.

    “We all fight the good fight, to win battles, and we all continue to strive every day. We all go through challenges and work hard. We put it all out there for our families and our employees’ families to make them happy in a culture that we build. I am very proud to accept this award.”

    McDowell acknowledged Sgro’s work goes beyond the shop floor. “There is a lot he does behind the scenes for this industry which he does from the love of his own heart.”

    A longtime member of AASP/NJ, Sgro sees great value in the association that “is constantly working to do what is best for its members every day. They are at the forefront when it comes to knowing what is best in vehicle repair, negotiating with insurance carriers and understanding the problems that we all have to deal with daily to survive. They are a great bunch who always put the members before themselves.”

    For more information on AASP/NJ and its events, visit

    Source: AASP/NJ

  • MAACA Welcomes New Leaders


    The Mid-Atlantic Auto Care Alliance's new board members bring experience from all over the industry.

  • Mike Kaufmann Inducted Into AASP/NJ Hall of Fame

    Mike Kaufmann Inducted Into AASP/NJ Hall of Fame

    PublishedNov. 14, 2022

    During the Alliance of Automotive Service Providers of New Jersey’s (AASP/NJ) recent Annual Meeting, Mike Kaufmann of the Mike Kaufmann Dealer Groupbecame the newest inductee into the association’s Hall of Fame.

    Kaufmann has devoted his career to automotive parts distribution and is well-known throughout the Garden State for his work.

    Upon presenting him with the honor, AASP/NJ Treasurer Tom Elder recalled meeting Kaufmann 30 years ago when the future Hall of Fame inductee worked as a parts manager at a dealership. Right away, he knew Kaufmann was a “pretty sharp guy.”

    Elder referred to Kaufmann’s presence in the industry as “quite a force,” as he went on to start the Mike Kaufmann Dealer Group and has offered a helping hand to body shops for more than 20 years.

    Kaufmann also works with Auto Body Distributing, Co. and serves as an allied AASP/NJ board member. He was re-elected to a three-year term during the Board of Directors elections also held during the meeting.

    “I was so humbled,” Kaufmann reflected on the induction. “I’ve been in this industry for 45 years, and I really love what I do, so it’s quite rewarding to be acknowledged in this way. This honor has made the ride well worth it.”

    Kaufmann said one of the best decisions he’s ever made was becoming a member of AASP/NJ’s Board of Directors.

    “I don’t own a body shop, but I know a lot of what they go through from being part of the group and serving on the board," he said. "That understanding has benefited me in my own business as I am able to relay my knowledge when working with dealerships. I respect the knowledge and expertise of everyone on the board and have made great friends.”

    For more information on AASP/NJ, visit

    Source: AASP/NJ

  • New York Car Dealers Raise $100K+ to Buy New Winter Coats for Kids 


    New York Car Dealers Raise $100K+ to Buy New Winter Coats for Kids

    PublishedFeb. 22, 2023

    Showcasing the positive effects of local new car dealers in their communities coming together to help those in need, the Greater New York Automobile Dealers Association (GNYADA) donated brand-new warm winter coats to the students of P.S. 179 on Feb. 21 in New York City.

    The coat donation was the final stop of the GNYADA's annual commitment to giving back to the community and making sure children have the resources they need to stay warm this winter. Working with Operation Warm, hundreds of local new car retailers raised more than $100,000 for the coat drive and donated thousands of coats to more than 30 schools and charitable organizations throughout downstate New York.

    "It warms my heart that during these tough economic times, people are still willing to make sure that children are warm and taken care of!" said Sherry Williams, principal of P.S. 179. "We are extremely grateful to the Greater NY Automobile Dealers Association for these wonderful brand-new coats."

    For the past 10 years, GNYADA and its members have held this annual event, supported by local new car retailers. This year, GNYADA expanded its reach and provided even more coats to those who need them most in downstate New York.

    "Local new car retailers understand that a warm coat can make a world of difference, and our association members are doing their part to ensure that children in our community have access to the warmth they need to stay safe and healthy this winter," said GNYADA Chairman Oliver Brodlieb.

    GNYADA is proud to bring this event to the community and demonstrate the commitment of local new car retailers to the well-being and safety of children in need.

    "Today, as we end this year's coat drive, I'm so happy that we are at this great school with all of these wonderful young people," said GNYADA President Mark Schienberg. "I would especially like to thank Principal Sherry Williams and all the teachers and staff here at P.S. 179. You are here day in and day out supporting, nurturing and encouraging these amazing kids to be the best that they can be. I am so pleased that we are able to support the great things you do."

    Source: Greater New York Automobile Dealers Association

  • NORTHEAST Named to Magazine’s Top Trade Shows List


    NORTHEAST Named to Magazine’s Top Trade Shows List

    PublishedJan. 9, 2023

    The Alliance of Automotive Service Providers of New Jersey’s (AASP/NJ) flagship event, the NORTHEAST® Automotive Services Show, has been named to the prestigious Top 100 Trade Shows in the U.S. list by Trade Show Executive magazine.

    Trade Show Executive magazine’s Gold 100 honoree list recognizes the top trade shows across all industries that set a gold standard in 2021 by managing to prevail among challenges set forth by the pandemic. Other honorees named include SEMAand AAPEX.

    “There are close to 13,000 trade shows annually in the United States, so we are deeply honored that NORTHEAST has been included in TSE’s Gold 100,” said Alicia Figurelli, senior vice president of Thomas Greco Publishing, the NORTHEAST event manager. “Our team works closely with AASP/NJ to provide an excellent experience for all NORTHEAST show stakeholders, and we look forward to continuing on that path as we plan NORTHEAST 2023.”

    NORTHEAST, which typically draws more than 6,000 industry professionals every March, is the largest and fastest growing show of its kind. Now in its 46th year, the show supplies automotive repair industry professionals with an incomparable experience offering the latest tools, products, equipment and services, as well as a premium educational slate featuring some of the industry’s most recognizable presenters.

    Anticipation is sky high for this year’s NORTHEAST Show---set for March 17-19 at the Meadowlands Exposition Center (MEC) in Secaucus, NJ---with attendance expected to exceed the past two years with record-breaking numbers.

    Attendees can expect to see more than 150 exhibitors along the aisles of the MEC, interact with celebrity guests and have a chance to win some fantastic prizes. Pre-registration is now underway, and attendees can visit to get their free badge.

    For more information on AASP/NJ’s NORTHEAST Automotive Services Show, visit For more information about AASP/NJ, visit

    Source: AASP/NJ

  • Patrick Crome of Compact Kars Receives AASP/NJ’s Russ Robson Scholarship Award

    Patrick Crome Receives AASP/NJ’s Russ Robson Scholarship Award

    PublishedOct. 31, 2022

    As part of the Alliance of Automotive Service Providers of New Jersey’s (AASP/NJ) Annual Meeting held Oct. 19 at Gran Centurions in Clark, NJ, Patrick Crome, a Mercer County Vocational School student employed by Compact Kars in Clarksburg, NJ, was named the recipient of the 2022 Russ Robson Scholarship Award.

    “Russ was a big supporter of training, and he taught part-time at the Mercer County Vocational School where the recipient of the Russ Robson Scholarship Award is a student,” said AASP/NJ Treasurer Tom Elder, of Compact Kars, of the former president. “Patrick came to us as someone interested in learning about our industry, and he does a great job working in our shop.”

    Receiving the scholarship award was “pretty special” to Crome. The up-and-coming technician plans to continue his training and is committed to building a career in collision repair.

    As the industry has been facing a technician shortage nationwide, young people coming into the fold is something that must be encouraged and celebrated as the association did that night.

    Elder reminded the audience, “There is not one person in this room who can say that every position in their shop is filled by someone who is good and qualified. We have to look wherever we can to find someone and train them.”

    For more information about AASP/NJ, visit

    Source: AASP/NJ

  • Repairers Gather for Education, Camaraderie and Fun at AASP/NJ’s Fall Kickoff Event

    Repairers Gather for Education, Camaraderie and Fun at AASP/NJ’s Fall Kickoff Event

    PublishedSept. 19, 2022

    An enthusiastic crowd of collision repairers from across the Garden State assembled at Car Lofts in Fairfield, NJ, on Sept. 14 for the Alliance of Automotive Service Providers of New Jersey’s (AASP/NJ) fall kickoff meeting.

    In the words of Executive Director Charles Bryant, “It was great to see so many familiar faces come out to not only better themselves through valuable information, but also to stick around and socialize after the meeting! It’s encouraging to see our members taking the time to keep abreast of what resources are available to them.”

    Attendees learned estimating best practices from Society of Collision Repair Specialists’ (SCRS) Executive Director Aaron Schulenburg, who set out to equip the audience with “new information that you can use immediately and things you can access for free” to combat the challenging world of collision repair.

    “Our jobs are becoming more complex due to vehicle sophistication,” he said, reminding repairers they aren’t “the only ones” who have been challenged by bill payers when billing for proper repair procedures.

    Documentation can go a long way toward getting properly reimbursed, and this can be achieved by using SCRS’ Blueprint Optimization Tool (BOT) software, able to immediately analyze and identify items that might otherwise be overlooked on an estimate.

    As Schulenburg explained using real world examples, the BOT was designed to make documentation of operations being performed easier for repairers by increasing accuracy and minimizing the need for supplements. Backing up a repair plan with data is critical in having a successful business, he explained.

    “Everyone in the process prefers consistency, and that includes your bill payer. Your customer benefits when you are consistent with what you tell them and you will be able to make better commitments.”

    Schulenburg also spoke about the benefits of the Database Enhancement Gateway (DEG), a free tool “the industry can lean on” to assist in helping to improve the quality and accuracy of collision repair estimates.

    After the meeting, attendees enjoyed an open bar, buffet and relaxed networking on the upper level of Car Lofts, a luxury vehicle storage facility and social club.

    “Oftentimes, what is discussed after the meeting can be almost as important as what’s presented during it,” Bryant noted. “Our Fall Kickoff meeting included a wealth of important information, which I know gave our members plenty of food for thought to take back to the shop the next day. And we couldn’t have had a better venue for mingling and networking afterwards! I look forward to continuing the conversation with our members and supporters next month at our Annual Meeting.”

    For more information on upcoming events, visit

    Source: AASP/NJ

  • Top Industry Speakers Share Insight During Southeast Collision Conference in Virginia 


    At the second annual Southeast Collision Conference in April, collision repair professionals had the opportunity to participate in various educational sessions, attend a tradeshow with more than 50 exhibitors showcasing their products and services, and network with industry peers.

    The two-day event in Doswell, VA, was hosted by the Carolinas Collision Association (CCA) and the Washington Metropolitan Auto Body Association (WMABA). A membership awards dinner was held the evening before the show celebrating those who work in the industry.

    See more photos of the show here.

    Jordan Hendler, executive director of WMABA, and Josh Kent, executive director of CCA, planned the event for the industry to gather and learn about topical issues impacting the industry and how to address them. For many attendees, it was the first time they attended an industry tradeshow and multi-session event.

    “The conference went beyond our expectations,” said Hendler. “Bringing the regional industry together, as well as many from across the country, to take part in the educational opportunities and tradeshow was a win for all those who made the effort to come.”

    Jordan Hendler, left, executive director of WMABA, and Josh Kent, right, executive director of CCA.

    “The highlights for me included the awards dinner, where we had the opportunity to celebrate the men and women who make the magic happen in the shop,” said Kent. “I also enjoyed seeing new faces walking around the tradeshow floor and the fact that our people from the Carolinas showed up and participated.”

    During the show, KECO Body Repair Products had the unexpected opportunity to showcase the benefits of glue pull repair (GPR) on a Lucid Motors EV door dent that was noticed while on display.

    Danny Hacker, technical sales representative and master GPR trainer at KECO, used the company’s L2E system to repair the dent in front of show attendees at their booth.

    “Hacker was able to effectively demonstrate the advantages and effectiveness of GPR techniques on EVs with no need to power down the Lucid,” said Chris White, president of KECO.

    White said as the industry continues to evolve, KECO Body Repair Products remains dedicated to providing the least invasive collision repair method to increase efficiency and effectiveness. “By attending events such as the Southeast Collision Conference, KECO can connect with technicians, listen to their feedback and ensure the innovations never stop,” he added.

    Throughout the event, classes were held as part of the Collision Professional Repairer Education Program (P.R.E.P.) and taught by nationally recognized speakers.

    Mike Anderson kicked off the sessions with his class "Be Extraordinary!" More than 200 attendees showed up hours before the doors opened to hear Anderson talk about what it takes to stand out above the crowd.

    John Shoemaker, business development manager for BASF Automotive Refinishes NA, shared information about properly identifying labor types and rates.

    “There was a time when a vehicle repair consisted of 70% body labor, 20% mechanical labor and 10% frame,” said Shoemaker. “The evolution of vehicle design has dictated a change in that ratio, but collision centers are still accounting for labor as if nothing has changed.”

    He stressed the importance of assigning technicians to repairs based on their skill set, whether non-structural, structural, mechanical, electrical/diagnostic or refinish. When steps are taken to do this, he said a repair on a modern vehicle often has a ratio closer to 20% body, 60% structural and 20% mechanical, not including ADAS calibrations.

    “Knowing that labor sales are the primary profit center of a collision center, explaining that labor rates should be based on the costs to perform the labor and identifying specific labor skill set will allow collision centers to maintain profitability as vehicle design and repair requirements continue to evolve,” he noted.

    Frank Terlep, VP ADAS services for Opus IVS, said there will be nearly 100 million ADAS-equipped vehicles on North America’s roads in 2023 and more than 4.2 million will need some type of ADAS services or calibration. During his presentation, Terlep discussed the opportunities, challenges, sales, marketing and operational requirements to open and operate a successful and profitable ADAS service and calibration business or division.

    “If you want to operate an efficient and profitable business, you need to standardize and automate as many workflows and processes as possible, reducing paperwork while increasing and improving your organization’s documentation, documentation sharing and communications,” said Terlep.

    In a joint presentation by Danny Gredinberg, website administrator of the Database Enhancement Gateway (DEG), and Scott Ayers, Blueprint Optimization Tool (BOT) project development manager for the Society of Collision Repair Specialists (SCRS), the speakers talked about repair planning resources for shops and how to “Write Your Strongest Sheet.” Gredinberg and Ayers highlighted free resources to maximize repairs and discussed how SCRS’s Blueprint Optimization Tool (BOT) can help capture missing dollars and support charges with information from the DEG.

    “The biggest takeaway using the resources is that DEG is free and BOT is inexpensive,” said Gredinberg. “There is no reason that with two critical resources, we are still missing necessary/required operations that can also be supported by p pages/not included operations, as well as an ability to question the labor time if it doesn’t make sense.”

    “Consistency is the biggest key to success, whether using the BOT or making sure that you consistently write the strongest sheet you can every time,” explained Ayers. “These resources are designed to help you make sure that you are constantly getting the most out of what you are already doing during the repair process in the shop every day.”

    In Josh McFarlin’s Collision P.R.E.P. session, the executive VP of operations for AirPro Diagnostics talked about how shops can make more profit and maintain better control of cycle time by keeping ADAS calibrations in-house. From radar recalibrations after a bumper repair to cost-effective static and dynamic calibration solutions, he discussed the pros, cons and cost considerations for multiple approaches.

    From an auditors’ perspective, Dennis Smoyer and Rick Miller from Wadsworth International/Subaru and Jaguar Land Rover talked about where repairers are hitting and missing the objectives.

    They said it’s not enough to have trained technicians with access to repair procedures and tooling without validation to ensure a consistent quality result. During their presentation, Smoyer and Miller said the Repair Quality Assessment (RQA) process encompasses all aspects from vehicle arrival, administration and discovery through validated in-process quality systems to effectively manage the repair, using tools provided by the vehicle manufacturer.

    Mark E. Olson, CEO of VECO Experts, discussed how organization and process can lead to shop profitability.

    He encouraged shop owners and managers to get to know their employees and co-workers and learn the specific traits of Baby Boomers (59-76), Generation X (43-58), Millennials/Gen Y (27-42), Generation Z (11-26) and Generation Alpha (under 11).

    Olson also talked about the benefits of using a DISC (dominance, influence, steadiness and conscientiousness) assessment with employees. Developed by psychologist William Moulton Marston and taught by Tony Robbins, Olson said DISC details people’s dominant traits in different categories:

    1. Analytical---want facts, figures and proof (engineer or architect)
    2. Driver---wants it done and done now (highly motivated person, sports, business)
    3. Amiable---wants to ensure everyone is getting along (peacemaker)
    4. Expressive---wants it to be fun (life of the party)

    “Not everyone fits into one category 100%,” explained Olson. “The population is roughly divided equally into all four groups, so it is highly likely that most companies have one of each or more.”

    Pictured, left to right, are Michael Bradshaw of K&M Collision, Barry Dorn of Dorn's Body & Paint, Kelly Logan of Rivian, Mark Allen of Audi and Jake Rodenroth of Lucid participating in an EV panel discussion.

    Michael Bradshaw, vice president of K&M Collision and SCRS secretary, shared the step-by-step process of an OEM-compliant repair during his presentation, “Repairer to Repairer: Stop Estimating and Start Repair Planning.”

    Bradshaw detailed the processes and documentation used to capture all operations accurately within a repair blueprint. This includes identifying the required repair, documentation best practices and using OEM repair information and industry resources for capturing non-included operations. He also discussed the differences between an estimate and a thorough repair blueprint.

    “The blueprinting process is crucial to ensure a proper repair, shop efficiency and overall profitability,” Bradshaw noted.

    The educational program also included two panel discussions. One focused on preparing shops for EV repair and management. In addition to Bradshaw and Barry Dorn, of Dorn’s Body & Paint, it included OEM representatives Kelly Logan, senior manager of collision repair program at Rivian; Mark Allen, manager of collision, equipment and EV after sales eervice at Audi; and Jake Rodenroth, North American body repair program operations manager at Lucid Motors.

    Bradshaw also moderated a repairer panel that addressed industry issues and opportunities while navigating the future. It included body shop leaders Frank Rinaudo, Frank’s Accurate Auto Body; Dorn; Phil Rice, Huber Collision; and Ron Reichen, Precision Body & Paint.

    “Local tradeshows, like the Southeast Collision Conference, allow local vendors to have an impact and to show off their products and services,” said Kent. “They also provide shops education on topics that are relevant today in their shops and see they are not alone.”

    “Overall, the CCA and WMABA teams pulled together a great and memorable experience for collision repairers who took the time to come and invest in themselves, their team and the future of their businesses,” said Hendler.

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