The shop employs fourteen individuals whose average tenure is between ten and twenty years. Cross Island Collision is I-Car Gold certified as well as ASE certified. Employees receive additional training in SP2, a hazardous waste management program. Employees regularly attend I-CAR courses as well as those offered by companies like Car-O-Liner, and seek input from other company trainers in order to be aware of the most current repair methods. Cross Island Collision utilizes two Car-O-Liner unibody benches, a Down-Draft booth, MIG welders and BASF waterborne paints.
The shop employs two appraisers licensed with the NYS Department of Motor Vehicles. The two full-time appraisers who work at Cross Island Collision use the Pathways estimating system.. Each of these appraisers must also pass a test given by the NYS Department of Insurance to show that they have the necessary skills to appraise damaged vehicles by testing their knowledge of the cars as well as their understanding of applicable insurance laws.
Due to the experience of the personnel, as well as insistence on quality parts, the shop stands firmly behind its lifetime guarantee on all of the work that they perform.
The shop is 12,000 square feet with an additional 5000 square feet of storage.
Cross Island Collision processes insurance claims as per the industry standard and participates in direct repair programs with Allstate and MetLife. They also participate in GEICO’s program Auto Repair Express (ARX). Additionally, the shop supports an on-site Enterprise Rent-a-Car location. They generally repair between eighty and one hundred cars each month.
As part of their efforts to aid their community, Cross Island Collision participates in the ‘Horseability’ program, designed to introduce horseback riding to autistic children as a means of therapy. The shop supports this program by raising awareness and assisting with fundraising efforts.
According to Brian Haggerty, his shop stands out because they treat their customers and employees like family, they provide exceptional customer service, and they offer pick-up and delivery services.
Cross Island Collision, Inc.
22612 Jamaica Avenue
Floral Park, NY 11001